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New Member

Critical <System> work queue paused, 214 msgs,antispam, vof

guys can you help me? what does this alert mean? we are getting this on our old C300 series that we are about to replace

The Critical message is:

work queue paused, 214 msgs, antispam, vof

Version: 7.5.1-028

Serial Number: xxxxxxxxx-xxxxxxxxx

Timestamp: 05 Jun 2012 10:26:13 -0700

To learn more about alerts, please visit our Knowledge Base. In many cases, you can find further information about this specific alert. Please click the Knowledge Base link after logging into our Support Portal at:

If you desire further information, please contact your support provider.

To open a support request for this issue, access the IronPort C300 and issue the "supportrequest" command. The command sends an email with diagnostic information directly to your IronPort support provider to facilitate a rapid diagnosis of the problem.

Thank you.

Everyone's tags (2)
New Member

Critical <System> work queue paused, 214 msg

Hi there --

I found this KB article:

I'm thinking that it might mean "When IronPort  AntiSpam is in the process of updating its rules, it will  pause the processing of messages in the workqueue until its rules are  completely downloaded and updated."

I hope this helps,


New Member

Critical <System> work queue paused, 214 msg

Wonderful, that really helps, thank you very much, and yes we do get the follow up "work queue resumed" alerts.

New Member

Critical <System> work queue paused, 214 msg

Great! I'm really glad I could help.

Have a good day,


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