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Community Member

CSV-Export for 'Internal Users' doesn't match GUI-values

I tried to export some statistics about 'Internal Users' (Monitor, Internal Users). But the values displayed in the Web-GUI for a day, week or month doesn't match with the values in the exported CSV. The values in the CSV are always much lower then displayed.

How can I get exactly the same values in a CSV (for Excel) as I see it on the GUI?

2 REPLIES
Cisco Employee

Re: CSV-Export for 'Internal Users' doesn't match GUI-values

I would expect these numbers to match up. Given that the internal users report in the GUI does not display total numbers, i was wondering how you are adding up the numbers in the GUI. Are you seeing discrepancies for specific users?

Community Member

Re: CSV-Export for 'Internal Users' doesn't match GUI-values

Example:

The GUI shows 30 clean outgoing mails per (actual) day for User sample@companyname.com for the period
01 Oct 2007 08:00 to 02 Oct 2007 08:43 (GMT +0200)

On the CSV-Export I get:
1191218400.0,1191221999.0,2007-10-01 06:00 GMT,2007-10-01 06:59 GMT,sample@companyname.com,0

I expect 30 as the last value in CSV as well. Whats my mistake?

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