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New Member

emel sent pending because bounce profile Default

MAIL POLICY "DEFAULT" MATCHED THESE RECIPIENTS: xxx@xxxxx,
11 Jan 2012 07:39:36 (GMT +08:00)Protocol SMTP interface Data2 (IP 10.x.x.x) on incoming connection (ICID 13212583) from sender IP 10.

10.x.x.x

. Reverse DNS host mailsvr.ums.edu.my verified yes.
11 Jan 2012 07:39:36 (GMT +08:00)(ICID 13212583) RELAY sender group RELAYLIST match

10.x.x.x/8 SBRS rfc1918

11 Jan 2012 07:39:36 (GMT +08:00)Start message 6060269 on incoming connection (ICID 13212583).
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 enqueued on incoming connection (ICID 13212583) from sbruddin@ums.edu.my.
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 on incoming connection (ICID 13212583) added recipient (PENSYARAH@x.x.x).
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 on incoming connection (ICID 13212583) added recipient (

PENSYARAH@x.x.x

).
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 on incoming connection (ICID 13212583) added recipient (

PENSYARAH@x.x.x

).
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 on incoming connection (ICID 13212583) added recipient (

PENSYARAH@x.x.x

).
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 contains message ID header '<f700d5e27b763dc4.4f0d3cb7@ums.edu.my>'.
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 original subject on injection: Fwd: ScienceDirect Alert: The International Journal of\r\n Biochemistry & Cell Biology, Vol. 44, Iss. 2, 2012
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 (46098 bytes) from sbruddin@ums.edu.my ready.
11 Jan 2012 07:39:36 (GMT +08:00)Message 6060269 matched per-recipient policy DEFAULT for outbound mail policies.
11 Jan 2012 07:39:37 (GMT +08:00)Message 6060269 queued for delivery.
11 Jan 2012 07:39:37 (GMT +08:00)SMTP delivery connection (DCID 2877825) opened from IronPort interface 10.50.0.104 to IP address 10.50.0.100 on port 25.
11 Jan 2012 07:39:37 (GMT +08:00)(DCID 2877825) Delivery started for message 6060269 to PENSYARAH@ums.edu.my, kamil@ums.edu.my, tjdin@ums.edu.my, jita@ums.edu.my.
11 Jan 2012 07:44:37 (GMT +08:00)(DCID 2877825) Message 6060269 to PENSYARAH@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:44:37 (GMT +08:00)(DCID 2877825) Message 6060269 to kamil@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:44:37 (GMT +08:00)(DCID 2877825) Message 6060269 to tjdin@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:44:37 (GMT +08:00)(DCID 2877825) Message 6060269 to jita@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:44:37 (GMT +08:00)Message 6060269 to PENSYARAH@ums.edu.my, kamil@ums.edu.my, tjdin@ums.edu.my, jita@ums.edu.my pending until Wed Jan 11 07:54:37 2012 as per bounce profile Default.
11 Jan 2012 07:54:35 (GMT +08:00)SMTP delivery connection (DCID 2877884) opened from IronPort interface 10.50.0.104 to IP address 10.50.0.100 on port 25.
11 Jan 2012 07:54:37 (GMT +08:00)(DCID 2877884) Delivery started for message 6060269 to PENSYARAH@ums.edu.my, kamil@ums.edu.my, tjdin@ums.edu.my, jita@ums.edu.my.
11 Jan 2012 07:59:37 (GMT +08:00)(DCID 2877884) Message 6060269 to PENSYARAH@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:59:37 (GMT +08:00)(DCID 2877884) Message 6060269 to kamil@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:59:37 (GMT +08:00)(DCID 2877884) Message 6060269 to tjdin@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:59:37 (GMT +08:00)(DCID 2877884) Message 6060269 to jita@ums.edu.my delayed. Reason: 4.4.2 - Bad connection ('000', ['TimeoutError']) []
11 Jan 2012 07:59:37 (GMT +08:00)Message 6060269 to PENSYARAH@ums.edu.my, kamil@ums.edu.my, tjdin@ums.edu.my, jita@ums.edu.my pending until Wed Jan 11 08:39:41 2012 as per bounce profile Default.
  • Email Security
3 REPLIES

emel sent pending because bounce profile Default

Hello Mustapah,

I suppose that's the output for an earlier question of yours where you stated some delivery issues. As I can see here there is always a five minute gap between Delivery start and the timeout error, so this is most likely a bandwith shortage on your or the recipients end. "Bad Connection -Timeout" basically states that the message could not get delivered within the five minutes timeframe AsyncOS allows for delivery. Those five minute setting is a fixed value that cannot be configured.

My suggestion would be that you configure a destination control entry  (GUI: Mail Policies->Destination Controls) for the affected domain(s), and use a low value for the concurrent connections limit. Low value in this matter actually means much lower that the default 500 concurrent connections, try with something like 5 or even less.

Hope that helps,

Andreas

New Member

emel sent pending because bounce profile Default

my configuration is default configuration. How?

emel sent pending because bounce profile Default

Hello Mustapah,

see the last paragraph in my previous answer where to find that setting.

Regards,

Andreas

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