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Encryption problems

Hello;
I have encryption enabled to only encrypt messages with the subject [SEND SECURE].

However, on normal messages, the message will auto-encrypt ONLY when it is a reply. A newly composed message will not encrypt but if the recipient replies, and I reply back, it encrypts (without anything in my subject line or hitting the send secure button).

Any suggestions? I've looked everywhere and can't find anywhere to turn this off.

Adam

  • Email Security
1 REPLY
Cisco Employee

Re: Encryption problems

Are you using the hosted key server(res.cisco.com). All secure replies composed on res.cisco.com are encrypted by default. You can put in a request with Ironport support to have secure replies get sent out over TLS, instead of being encrypted.

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