01-17-2012 01:01 PM
I just installed the latest and greatest version 7-2-0-039 and when I send attempt to send an encrypted message I get an error 'An HTTP error occurred during connection to server: unable to establish IP connection' and the message doesn't get sent.
Any ideas on what might be going on? It worked just fine in the previous version. Thanks.
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01-19-2012 06:07 AM
Hello Carol,
so this is about the security and encryption plugin actually. The error you are getting is caused as the plugin is unable to fetch a key from a keyserver to encrypt the message on the desktop. So the question is, did you use desktop encryption in the previous version, or only flag the messages for encryption before sending them out? In case of the latter, it looks like you have specified the wrong option (desktop encryption) when installing the new version.
Regards,
Andreas
01-19-2012 12:29 AM
Hello Carol,
where do you see that error, and how does it exactly look like? Asking because encryption should not issue any HTTP errors.
Regards,
Andreas
01-19-2012 05:51 AM
It appears after I hit the 'Encrypt Message' and then hit send. The message appears that it is encrypting the message and then the error message. Other testers are getting it also.
01-19-2012 06:07 AM
Hello Carol,
so this is about the security and encryption plugin actually. The error you are getting is caused as the plugin is unable to fetch a key from a keyserver to encrypt the message on the desktop. So the question is, did you use desktop encryption in the previous version, or only flag the messages for encryption before sending them out? In case of the latter, it looks like you have specified the wrong option (desktop encryption) when installing the new version.
Regards,
Andreas
01-19-2012 06:16 AM
That makes sense. I will follow up on that. Thanks for the response.
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