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ESA Ironport Centralized Management CM feature key

Hi everybody,

I have some brand new C170 appliances and I was trying to create a cluster but it seems to be that the command is not available via CLI. I have configured clusters in the lab environment using the Virtual Appliances but it happens to be that I need a CM feature key (according to the research I've done).

Could someboy answer me some questions like:

What is this feature key the guides talk about?

How do I get a CM feautre key?

Does it have a part number?

How do I install it?

How do I know if it is or it is not enabled in my system?

Thanks in advance,

Jose M. Cortes H.

1 REPLY
Cisco Employee

ESA Ironport Centralized Management CM feature key

For cluster commands to be issued - you must have installed an active Centralized Management feature key on the appliance(s).  Each feature key is serial number specific, and has to be in the backend system in order to validate.

In order to get a feature key assigned to the serial number(s) for the appliance(s) - contact GLO (Global Licensing Operations):

https://tools.cisco.com/SWIFT/LicensingUI/Home

Licensing FAQ

Phone: 1-800-553-2447, opt 3

Request to have a case opened for GLO/Licensing.

Their email directly is: licensing@cisco.com

The proper "part number" is actually the "Product ID" for this feature key.  For the ESA, you'll be requesting:

Centralized Management: ESA-CM-LIC=

Once they assign - you'll be able to install this from running 'featurekey', 'activate' and entering in the key provided to you.

Ex.

> activate

Enter feature key directly, or press Enter to return to featurekey menu.

[]>

You'll know it is installed correctly once it is listed in 'featurekey'

> featurekey

Module                              Quantity   Status     Remaining   Expiration Date

IronPort Image Analysis             1          Active     86 days     Mon Dec  9 05:24:55 2013

Centralized Management              1          Active     86 days     Mon Dec  9 05:25:23 2013

Symantec Brightmail Anti-Spam       1          Active     86 days     Mon Dec  9 05:26:00 2013

IronPort Anti-Spam                  1          Active     86 days     Mon Dec  9 05:26:15 2013

Outbreak Filters                    1          Active     86 days     Mon Dec  9 05:31:24 2013

Cloudmark Service Provider Edition  1          Active     86 days     Mon Dec  9 05:36:17 2013

Bounce Verification                 1          Active     86 days     Mon Dec  9 05:23:21 2013

Incoming Mail Handling              1          Active     86 days     Mon Dec  9 05:21:56 2013

Intelligent Multi-Scan              1          Active     86 days     Mon Dec  9 05:22:16 2013

IronPort Email Encryption           1          Active     86 days     Mon Dec  9 05:35:36 2013

RSA Email Data Loss Prevention      1          Active     86 days     Mon Dec  9 05:22:27 2013

Sophos Anti-Virus                   1          Active     86 days     Mon Dec  9 05:35:58 2013

McAfee                              1          Active     86 days     Mon Dec  9 05:22:58 2013

Hope that information helps and answers!

-Robert

2012
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