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ESA license upgrade

                   Hello Team!

     In order to upgrade regular ESA licenses to Premium; is there a specific top part number or SKU for upgrade?

Thanks in advanced!

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Cisco Employee

ESA license upgrade

In short - no.  I would suggest to reach out to the account team/Sales Ops.  If you needed to upgrade the license, they would be able to work up the appropriate bill of materials, and incorporate that into the keys/bundle you have running on the appliance(s) currently --- and then take into account where you need to go, additional services that would be required.

You can also reach directly out to Global Licensing, in order to see if they can guide you through this process.  They would be able to assist, based on the contract, serial number of appliance(s).

Please contact our Global Licensing Operations team:

Licensing FAQ

Phone: 1-800-553-2447, opt 3

Request to have a case opened for GLO/Licensing.

Their email directly is:

Hope this helps!


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