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Ironport C170 "CASE Cannot Scan messages" Alert

Hello Friends!

I have a Ironport C170, and i keep getting this alert:

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The Critical message is:

MID 2464504 cannot be scanned by CASE. The message is either malformed or CASE is unable to process it at the moment.

Version: 8.0.1-023
Serial Number: E02F6DBBA4A8-FTX1710M0AN
Timestamp: 30 Sep 2014 10:24:34 -0300
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is there anything I can do to stop getting those alerts?

2 REPLIES

I have same problem too Model

I have same problem too

 

Model:C160
Operating System:8.5.6-092
Build Date:02 Sep 2014 00:00 (GMT +02:00)
Install Date:08 Oct 2014 12:54 (GMT +02:00)
Serial Number:A4BADBE09678-3Y3ST4J
Cisco Employee

Try this command and see if

Try this command and see if it's still happening

 

CLI > antispamupdate ironport force

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