Ironport C170 "CASE Cannot Scan messages" Alert

[marcos.bezerra]

Hello Friends!

I have a Ironport C170, and i keep getting this alert:

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The Critical message is:

MID 2464504 cannot be scanned by CASE. The message is either malformed or CASE is unable to process it at the moment.

Version: 8.0.1-023
Serial Number: E02F6DBBA4A8-FTX1710M0AN
Timestamp: 30 Sep 2014 10:24:34 -0300
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is there anything I can do to stop getting those alerts?

[mercedes.carbonell]

I have same problem too

Model:	C160
Operating System:	8.5.6-092
Build Date:	02 Sep 2014 00:00 (GMT +02:00)
Install Date:	08 Oct 2014 12:54 (GMT +02:00)
Serial Number:	A4BADBE09678-3Y3ST4J

[Mathew Huynh]

Try this command and see if it's still happening

CLI > antispamupdate ironport force