IronPort C350 not accessible through ssh OR GUI

[alimfawad]

                   Hello Guys,

Im not being able to access ironport using either the gui or ssh, maybe during its configuration i might have changed the default management address 192.168.42.42 to something else if yes then is there a way to find out what the new management ip is so that i could log in

[Mike Luebbers]

Have you tried using a ping sweep utility to find your IP address? We have used Nmap before and that works pretty well.

[alimfawad]

Mike

what would i type in Nmap to find out the ip address of the Management cable so that i could login to web gui and ssh

[Robert Sherwin]

Is the appliance local to you?  Can you hook up a serial cable, and attempt to access?

The C350 should be similar to the C360, in the quickstart guide:

http://www.cisco.com/en/US/docs/security/esa/hw/C360.QSG.pdf

SETUP AND MANAGEMENT

• For access by Ethernet™, connect to the Management Network

Port. Use a browser to access the web-based interface on the

default IP address 192.168.42.42. You can also access the

command line interface by SSH or terminal emulation software

on the same IP address. (The netmask is /24.)

• Or, for Serial access, connect to the Serial Port. Access the

command line interface by a terminal emulator using 9600

bits, 8 bits, no parity, 1 stop bit (9600, 8, N, 1), flowcontrol =

Hardware.

[alimfawad]

Robert

yes the appliance is local to us we are testing it out, unfortuantely I couldnt find the serial cable that came with the ironport but i have just ordered it today, seems like thats the only way i could see if the ironport is online let alone access it