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Issues with current version of Java and CRES envelopes?

Am starting to get calls on people unable to open CRES e-mails locally on their workstations.  Damanged envelope   Talked with CRES chat support and all they would tell me is it is a JAVA error and that OPEN ONLINE is an option.  

Can anyone expand on what is going on?

2 REPLIES

Issues with current version of Java and CRES envelopes?

Hi Jason,

Please see another very recent thread on Permissions on PostX Jar for CRES

https://supportforums.cisco.com/message/4096929#4096929

Basically the Cisco java applet needs to be updated to work with latest Oracle JRE update

Kind regards, Dave

Cisco Employee

Issues with current version of Java and CRES envelopes?

Just adding in response, since I posted the known issue to the forums...

https://supportforums.cisco.com/docs/DOC-38638

Hope this helps!

-Robert

(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

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