Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Password Recovery

If I forgot the login password, what can I do to reset the password? What is the procedure for doing password recovery?

5 REPLIES
Cisco Employee

Re: Password Recovery

Call Ironport customer support at 1-877-641-IRON (4766).

Re: Password Recovery

Oh, are there any ways to do that? I see there is a button at the rear of IronPort. What's the function for this button?
If I call customer support, will they send me a password to unlock the IronPort?

Cisco Employee

Re: Password Recovery

When you calll Ironport customer support, they will need to get the SN of the Ironport appliance. They can then generate a temp. admin password to help unlock the appliance.

New Member

Re: Password Recovery

Out of curiosity - has anyone had to do a password recovery? Did you get prompt service from Ironport?

New Member

Re: Password Recovery

Out of curiosity - has anyone had to do a password recovery? Did you get prompt service from Ironport?

I had to do it a few years ago, and it was plenty prompt. I called tech support and they handled it on the spot. I was able to log in to the balky unit in a matter of minutes from the time I picked up the telephone.

903
Views
0
Helpful
5
Replies
CreatePlease to create content