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Policy around EUQ Email Digest

Enam Rahman
Level 1
Level 1

A customer of mine wants to not send the EUQ email digest for distribution groups. For everyone else, they want to send the nightly/weekly digests. They have two ESAs and an SMA with external spam quarantine enabled. I think the answer is 'no' but I still want to double-check: is it possible to configure external spam quarantine is such a way that distribution groups e.g. ny.all@domain.com will not receive EUQ email digest, but everyone else will?

1 Accepted Solution

Accepted Solutions

brusso
Level 1
Level 1

The Spam Quarantine Notifications have no options to target specific users.

Notifications will be sent for any message that is put in the Spam Quarantine.

Depending on your exact situation, there might be a way to avoid the Notifications going to specific addresses.  This would be to prevent having these emails go into the Spam Quarantine in the first place.

To do this create a new Incoming Mail Policy which contains the distribution lists as Members of the Policy.   

On this new Policy, you would adjust the Anti-Spam settings to something other than Quarantine   - for example adjust the Subject and deliver detected spam to the group, or re-direct them over to an admin account for review.

Some prefer to simply keep sending these, with the understanding that any member of the distribution list can use the Notification email to review and Release false positives.   Some prefer to Drop detected spam when it is sent to specific addresses (like distribution lists), but bear in mind that false positives cannot be recovered once they are Dropped.

Blake

Message was edited by: Blake Russo

View solution in original post

2 Replies 2

brusso
Level 1
Level 1

The Spam Quarantine Notifications have no options to target specific users.

Notifications will be sent for any message that is put in the Spam Quarantine.

Depending on your exact situation, there might be a way to avoid the Notifications going to specific addresses.  This would be to prevent having these emails go into the Spam Quarantine in the first place.

To do this create a new Incoming Mail Policy which contains the distribution lists as Members of the Policy.   

On this new Policy, you would adjust the Anti-Spam settings to something other than Quarantine   - for example adjust the Subject and deliver detected spam to the group, or re-direct them over to an admin account for review.

Some prefer to simply keep sending these, with the understanding that any member of the distribution list can use the Notification email to review and Release false positives.   Some prefer to Drop detected spam when it is sent to specific addresses (like distribution lists), but bear in mind that false positives cannot be recovered once they are Dropped.

Blake

Message was edited by: Blake Russo

dalthami
Cisco Employee
Cisco Employee

This can now be done.  The Cisco IronPort ESA and SMA can decide which users and groups receive digests.  

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