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Email Security Quick-links: ESA Product Support | SMA Product Support | Email Submission and Tracking Portal | Cisco SecurityHub
Current General Deployment (GD) Releases:
ESA: 11.0.0-264 WSA: 10.5.1-296 SMA: 11.0.0-115 Email Plug-in (Reporting): 1.0.1-048 Email Plug-in (Encryption): 1.0.0-036

New Member

SORBS blacklist

Hello:

What do you sugest to do if my IP address is blacklist in SORBS?

They ask for paying a 50$ fine and they refuse to understand I'm using Ironport and low amount of spam can be sent from my servers.

Thank you

4 REPLIES
avi
New Member

Re: SORBS blacklist

I suggest you to talk with your ISP and ask for their help about SORBS issues.
I know that many ISPs arround the world have a speical access to SORBS in one way or another.

New Member

Re: SORBS blacklist

We had an issue where we sent a delivery failure to a SORBS Spam Trap address. This may be the case with you too. They will de-list without fees if this is the case. It took a bit to get it done but once we got a response from someone they were very responsive.

Good Luck

New Member

Re: SORBS blacklist

I hit the back button.. and it posted twice...not sure how to delete a post.
Good Luck

New Member

Re: SORBS blacklist

When I was first building up my network I hadn't set reverse dns away from what my colo gives. So the PTR record for my sending IP looked like:

static-1-2-3-4.something.somethingelse.mycolo.net

SORBS decided that looked like a DSL address and threw me into the bucket of blacklisted dynamic senders. Then my network provider (sorbs wouldn't talk to me) spent the next month working with them to get delisted. Absolutely ridiculous, I wish email adminstrators would stop blocking email based solely on these silly blacklists.

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