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The Critical message is: An application fault occurred...

Hi !

We are constantly receiving this critical message;

An application fault occurred: (' shared/VTLStatus.py getVTstatus|40', "<type 'exceptions. UnboundLocalError'>","local variable 'vtl_score_pattern' referenced before assignment", '[shared/VTLStatus.py getVTLstatus|40]'

Version: 7.1.5-017

Serial number: 842B2B5B4386-1SNDXP1

Please help...

Best Regards,

Ruveni

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

The Critical message is: An application fault occurred...

Hello Ruveni,

This application fault is a transient issue that only affects the  graphical representation of the Virus Outbreak Filters status. The alert  is issued in conjunction with a process that runs frequently on the  appliance. As such, it is possible to receive a few alerts, without the  issue being intrusive to the performance of your IronPort appliance, and  can therefore safely be ignored.

This issue has been addressed within AsyncOS 7.5.0 and the application fault is no longer issued.

Regards,

-Jerry

2 REPLIES
New Member

The Critical message is: An application fault occurred...

Hello Ruveni,

This application fault is a transient issue that only affects the  graphical representation of the Virus Outbreak Filters status. The alert  is issued in conjunction with a process that runs frequently on the  appliance. As such, it is possible to receive a few alerts, without the  issue being intrusive to the performance of your IronPort appliance, and  can therefore safely be ignored.

This issue has been addressed within AsyncOS 7.5.0 and the application fault is no longer issued.

Regards,

-Jerry

New Member

The Critical message is: An application fault occurred...

Hi Jeronimo,

Thankyou very much for the response.

We will await the availability of the next OS release (AsyncOS 7.5.0)

Best Regards,

Ruveni

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