We just starting encrypting emails using IronPort. A few users have reported issues that, while minor, are worth bringing up.
One is that, when opening the securedoc.html attachment in most Web-based email systems, like GMail or Yahoo, the attachment opens up in the same window instead of opening a new tab or window. This means that users often close that window when they are done with the envelope, and then realized they have closed their email and have to sign in again. It's a minor annoyance.
Second is that the "Forget me on this computer (Log Out)" link in CRES doesn't actually log the user out. It opens up another window, but the underlying window remains active; you can return to it to read or reply to the message.
Has anyone else dealt with these issues? Any workarounds, or settings, in CRES, browsers, whatever, to suggest?
About the "Forget me on this computer" issue, to my knowledge this should have been fixed for some time now, are you probably relating to a cite that uses CRES technology (so not res.cosco.com)?
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In Syslog I also se...