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Community Member

User Safelist / blocklists and EMail aliases

Ciao tutti,
Here is a funny problem reported by one of my user who uses Blocklists a lot.
Basically, the Good Mister has serveral email addresses :
- Primary EMail : Good <dot> mister <at> email.com
- Secondary Email : GMister <at> email.com

All information is stored in Active Directory and I have an EMail alias consolidation query which displays all relevant email addresses of the user for Spam Quarantine notification.

Here comes the problem :)
When a sender in the blocklist sends an email to the secondary email address, the mail doesn't get blocked...

Is this a normal behavior ?
Would it be possible to have the blocklist applied to all email aliases of a user ?

Thanks !
Frédéric

5 REPLIES
Community Member

Re: User Safelist / blocklists and EMail aliases

The safelist/blocklist is tied to one email address. However, if you enable email alias consolidation done by LDAP and leveraging off of the Active Directory, then you may be able to achieve what you want.

The safelist/blocklist comes into play with respect to anti-spam results. The email alias consolidation should occur much earlier.

So, see if you can get email alias consolidation using LDAP/Active Directory working and it should address the safelist/blocklist thing.

Community Member

Re: User Safelist / blocklists and EMail aliases

Hi Kluu,
Thanks for the reply. Actually, EMail consolidation is configured and is working correctly !
Yet the Blocklist is not applied to the EMail alias...

Community Member

Re: User Safelist / blocklists and EMail aliases

Might have found a problem : one of the LDAP server replied using attibute "mail" and not "proxyaddress".

I changed the Consolidation query to
Query String : (proxyAddresses=smtp:{a})
EMail attributes : mail,proxyAddresses

And it looks better :)
Thanks for the tip !

I'll let you know if this did the trick.

Fred

Community Member

Re: User Safelist / blocklists and EMail aliases

Nope, didn't work... Any clue ?

Community Member

Follow-up

Hi all,
Just to let you know the official answer from Ironport support regarding this : Works as designed...

I am however not the first one to request SL/BL being applied to EMail alias via the Consolidation function... so an enhancement request has been posted, and it should someday be added to the code :) (hopefully !)

Cheers,
Fred

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