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Community Member

Viewing logs in Centralized Management

Hi Everybody,

Before enabling Centralized Management on my ESAs (C370 with AsyncOS 7.6.3), I used to check problem issues by viewing the logs in the "Log Subscription page" of the gui. On this page, there was a very nice column called "Log Files", with direct HTTPS access to the logs.

But after enabling Centralized Management, this column just disappear...

Url are still valid (like for anti-spam logs :

https://@IP/system_administration/log_list?CSRFKey=3f8c9d04-40ce-4b95-a781-b41cb6261e00&log_type=antispam), but there is no more link to access it.

Any idea to restore these links, or access logs via HTTPS ?

Thank you for your help.

Best Regards

Quentin

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Accepted Solutions
Cisco Employee

Viewing logs in Centralized Management

Quentin -

Log files for cluster are not stored at machine level – and therefore are not going to be available.  The only retrieval methods are FTP, SCP push, syslog push.

Usually on the System Administration - Log Subscription page there are the following columns:

- Configured Log Subscriptions

- Type

- Log Files

- All, Rollover

- Delete

As soon as a cluster is created the Log Files column containing the ftp links doesn't appear anymore, which is normal behavior.

#########################

Per the Configuration Guide:

Manually Download

This method lets you access log files at any time by clicking a link to the log directory on the Log Subscriptions page, then clicking the log file to access. Depending on your browser, you can view the file in a browser window, or open or save it as a text file. This method uses the HTTP(S) protocol and is the default retrieval method.

Note: Using this method, you cannot retrieve logs for any computer in a cluster, regardless of level (machine, group, or cluster), even if you specify this method in the CLI.

...

Per the Advanced Guide:

Q. Are log files aggregated within centrally managed machines?

A. No. Log files are still retained for each individual machines. The Security Management appliance can be used to aggregate mail logs from multiple machines for the purposes of tracking and reporting.

Hope that helps!

-Robert

4 REPLIES
Cisco Employee

Viewing logs in Centralized Management

Quentin -

Log files for cluster are not stored at machine level – and therefore are not going to be available.  The only retrieval methods are FTP, SCP push, syslog push.

Usually on the System Administration - Log Subscription page there are the following columns:

- Configured Log Subscriptions

- Type

- Log Files

- All, Rollover

- Delete

As soon as a cluster is created the Log Files column containing the ftp links doesn't appear anymore, which is normal behavior.

#########################

Per the Configuration Guide:

Manually Download

This method lets you access log files at any time by clicking a link to the log directory on the Log Subscriptions page, then clicking the log file to access. Depending on your browser, you can view the file in a browser window, or open or save it as a text file. This method uses the HTTP(S) protocol and is the default retrieval method.

Note: Using this method, you cannot retrieve logs for any computer in a cluster, regardless of level (machine, group, or cluster), even if you specify this method in the CLI.

...

Per the Advanced Guide:

Q. Are log files aggregated within centrally managed machines?

A. No. Log files are still retained for each individual machines. The Security Management appliance can be used to aggregate mail logs from multiple machines for the purposes of tracking and reporting.

Hope that helps!

-Robert

Community Member

Viewing logs in Centralized Management

It's not the answer that I expected, but this is the answer ^^

Thank you for your help !

Community Member

Viewing logs in Centralized Management

hi

i just wondered you have applied centralized management and you still seraching logs on ESA .

go on sma devices and check log over there.

Community Member

Viewing logs in Centralized Management

Hi,

I don't understand your point : I use my SMA to centralized Reporting and Tracking, so I can find there my mail_logs, but why my antispam, antivirus, authentication, etc. logs would be there ?

Thank you fo your answer

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