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What happens when license keys expire?

We might pass our expiration date before we get new licenses purchased. What happens when AV and Anti-Spam keys expire?

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What happens when license keys expire?

Hello Brian,

if a feature key expires, the service for that feature will stop working, however mail processing (receiving, filtering, reporting, delivery, etc) will continue as usual.  In case you have placed the renewal order already, you might contact your Cisco IronPort Sales representative and ask for temporary keys until the renewal is finished, that is often posssible, and will keep you protected.

Hope that helps,

Andreas

1 REPLY

What happens when license keys expire?

Hello Brian,

if a feature key expires, the service for that feature will stop working, however mail processing (receiving, filtering, reporting, delivery, etc) will continue as usual.  In case you have placed the renewal order already, you might contact your Cisco IronPort Sales representative and ask for temporary keys until the renewal is finished, that is often posssible, and will keep you protected.

Hope that helps,

Andreas

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