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What happens when license keys expire?

BRIAN ARTHUR
Level 1
Level 1

We might pass our expiration date before we get new licenses purchased. What happens when AV and Anti-Spam keys expire?

1 Accepted Solution

Accepted Solutions

Andreas Mueller
Level 4
Level 4

Hello Brian,

if a feature key expires, the service for that feature will stop working, however mail processing (receiving, filtering, reporting, delivery, etc) will continue as usual.  In case you have placed the renewal order already, you might contact your Cisco IronPort Sales representative and ask for temporary keys until the renewal is finished, that is often posssible, and will keep you protected.

Hope that helps,

Andreas

View solution in original post

1 Reply 1

Andreas Mueller
Level 4
Level 4

Hello Brian,

if a feature key expires, the service for that feature will stop working, however mail processing (receiving, filtering, reporting, delivery, etc) will continue as usual.  In case you have placed the renewal order already, you might contact your Cisco IronPort Sales representative and ask for temporary keys until the renewal is finished, that is often posssible, and will keep you protected.

Hope that helps,

Andreas

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