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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

FirePower2110 interface error and ping issue

hello, Now, we deploy the FirePower2110 to replace ASA5525, we find the following situations, from the AScentlink,we can ping pass 10.229.31.17(primary device firepower 2110), but from 2960 switches(connect the internet) ,we can't ping pass 10.229.31.17. What is more confusing,from the 2960, we can ping pass the 10.229.31.18(secondary device firepower 2110). Other confusing, the FMC has the following the alarm at the same time in figure 1,the topology is figure 2. other question,I want to know where can i configure the SSL VPN in FMC 6.2.2?
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Community Member

Re: FirePower2110 interface error and ping issue

Looking forward to your reply, thank you!
Hall of Fame Super Gold

Re: FirePower2110 interface error and ping issue

I'm not sure about your pinging issue. It could be any number of things depending on your switch and routing setup.

 

Re the SSL VPN, you configure it under Devices > VPN > Remote Access.

 

FMC SSL VPN.PNG

Community Member

Re: FirePower2110 interface error and ping issue

hi Rhoads, we check the switch and other device, but they have no problem. The FMC has the alarm."the interface E1/4 is not receiving any packets" Thank you
Hall of Fame Super Gold

Re: FirePower2110 interface error and ping issue

The FTD in the alarm is listed as 10.229.20.31. That address doesn't appear on your network drawing.

 

If it is indeed the same as FTD_01 on your drawing, what does the connected switchport on 2960_01 (gi1/0/22) indicate? Is it sending packets?

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