Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to get an update on CCIE Voice Certification with Cisco expert Ben Ng. Ben is a program manager with the CCIE program at Cisco Systems, Inc., where he manages exam content for the CCIE Voice track. Ben is excited about how Cisco technologies, UC in particular, are redefining how people communicate with one another; and he is passionate about enabling engineers to excel in Cisco UC careers via training and certifications. Ben is certified in CCIE R&S and Voice.
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Ben might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through June 13, 2008. Visit this forum often to view responses to your questions and the questions of other community members.
My company is asking to give the list of equipment that required for the ccie voice lab in our office.
Could you please advice how many routers and switches for the lab practice in a cost effective solution.
The lab equipment list below should be a good point to start, click on the "Lab Equipment and IOS Versions" in the URL below:
The following is a list of equipment which are accessisable to candidates during the lab:
MCS 7835 Call Manager/CRS Servers, QTY: 2
MCS 7835 Unity Server QTY: 1
Catalyst 6503, w/ 6608-T1 and 48 port PoE linecard QTY: 1
3725 Routers (WAN/Gatekeeper/Gateway), QTY: 3 w/ 2 T1 NM-HDV and and 1 E1 NM-HDV
Cisco Unity Express QTY: 1
VG248 Analog Phone Gateway QTY: 1
ATA186 Analog Telephone Adapters QTY: 1
Catalyst 3550 with inline power QTY: 1
IP Phones QTY: 7
Analog Phones QTY: 3
FAX Mahcines QTY: 1
There is also one 37XX router in the backbone which candidates don't have access to but it are needed for WAN/PSTN silumation. There is also a backbone CallManager server in the lab, but you can easily run CCME on the same 37XX to provide that functionality to save some cost on the server.
I have also talked to many candidates and I was inspired by their creativity to come up with their own practice lab. For example, I have seen people who used router simulators and with IPIPGWY feature for their voice and PSTN gateway, although this won't give you true PSTN termincation, it does satisfied most practice needs for call routing.
Lots of candidates also noted designing and building a cost effective solution for a practice lab has also been a very valuable study experience for CCIE Voice.
Hope it helps and good luck on your project!
FYI, I know there are a number of EoS/EoL equipment on the current list, in that case you should go with the recommended replacement gear in the EoS/EoL announcement.
Hi Ben. Thank you for taking the time to answer our questions.
If a candidate passes the CCIE Voice written exam based on the current written exam blueprint and Cisco changes the lab equipment to reflect the UCM family of products, does the candidate have to re-take the written exam based on the new criteria if they want to test in the newer lab equipment setup?
I look forward to your response.
Any passed written exam will remain valid as qualifiers to take the lab exam, regardless of lab exam blueprint or equipment list update.
So, no, you don't have to retake the written just because we updated the lab equipment list and software version.
i am doing my CCVP now. i would like to take certification in CCIE in VP, so now i am confused about to write CCVP, please advice.
Although passing one or all CCVP exams does not "waive" any exam requirement for CCIE Voice certification, the knowledge you learned in the CCVP currilcum will be critical in your praparation for the CCIE Voice. I wish you best of luck in your pursue of Cisco voice certifications.
Thank you Ben ,
Thank you for your valuable reply. Could you please give me a brief detail about the equipments which are used for the telepresence? i saw the video of telepresence and i am really surprised.
Please give me an idea about Cisco CRS.
Here is the first step to telepresence, look for "Product Portfolio" at the lower right hand corner of the page:
Thanks Ben for the elaborated list, can you please point me towards the right place where I can find the EOS/EOL list for the equipment listed.
First off, many thanks for your participation here :) A question that keeps popping up is;
"When will the CCIE - Voice exam topics switch from CCM 4.x based to CUCM 6.x based?"
Any definitive answer here (or even a "best guess?")
Thanks so much!
Thank you for the welcome and popping the most popular question these days.
Unfortunately I don't have an definitive answer for you at this time - we are still working through the process of deciding on the next round of equipment list and version upgrades
Our announcement will come out at least 6 months before the actual event, and for those who are planning their study efforts, I don't think the upgrade will take place in calender year 2008.
Is it allowed for a candidate to come the day before their lab to look at the testing facilities and visit with the proctor(s) for a few minutes?
Yes, generally we do allow pre-lab visit so that a candidate could see the lab or meet the proctor briefly. Just show up at the lobby (10am - 3pm) and inform the lobby ambassador the purpose of the visit, he/she should contact the proctors for you.
Such visits are subject to a few conditions though:
1. Your visits must take place a couple days prior to your actual lab attempt
2. The visits are subject to the proctor's availability - proctors are very busy keeping the lab running - sometimes they are fully engaged in supporting actual candidates that they could not spare the time to host the pre-lab tour. If this does happen, please understand that their priority is to take care of in-lab candidates first.
3. Please avoid questions specific to your lab attempt, such as, "which rack will I be assigned tomorrow?" etc
This is one of the best news I've heard in a while regarding the CCIE-V exam.
I'll quit yapping and get on with my studies, hopefully I'll pass the exam while it's still based on 4.x.
Hello Ben Ng,
Just a question. During the exam, for example I have tested and was sure that my AAR is working as per exam requirement. However, I still lost points on that section. What might be the possible reason? Also, if a candidate score like 78 or 79, would the proctor take some extra effort to make sure there is not grading mistakes? Thanks.
Hello Ben and other CCIE VOICE champs!
I'm planning to clear my CCIE VOICE written in mid July.
I have a quick question regarding the CCIE VOICE lab.
How much time one has to wait in the waiting-list to take actual CCIE voice lab? (after you do the CCIE voice written, and booking\paying for the lab)
I understand all three lab locations have their own schedule, but is there a way of knowing if I can schedule the lab in a specific month.
I belive you are referring to the diffulty of scheduling a lab. Let me tell you how I tackled it after my first attempted failure, to my surprise I noticed that there are no dates available, so I kept checking the availablity every day several times a day, especially after midnight PST (hint), for 3-4 days, and to my surprise I found an available date 31 days from my first attempt (you have to wait at least 30 days before each attempt). So, my tip is check several times a day and you will find your date.