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CISCO Findit Login

Long Ly
Level 1
Level 1

Good morning,

I just installed FindIt Discovery Utility. I asked me for login credential. I am not sure which one I use. Does it ask for network device' credential or something else?

I just bought the Wireless Access Point 371 for Wireless . I want to configure and setup for this device. 

Thanks,

Long

 

 

1 Accepted Solution

Accepted Solutions

Long Ly
Level 1
Level 1

I just found out that the local admin account is used.

View solution in original post

9 Replies 9

Long Ly
Level 1
Level 1

I just found out that the local admin account is used.

Glad to hear you are up and running. Do let us know if you have any more questions.

Cheers,
Dave.

I also get that local admin account is used your ans is useful dear.

I need os login I don’t know what to do I need help


@David Harper wrote:
Glad to hear you are up and running. Do let us know if you have any more questions.

Cheers,
Dave.

 

What operating system are you using?  Microsoft Windows or Apple MacOS?  Normally this will just require the username and password you use to log on to the PC.

 

Cheers,

Dave.

FindIT 2.0 will not accept my newly created Windows 10 OS credentials, please help.  can't find or access my new cisco 250 series smart switch; yet internet passes through to my computer.  the switch is getting internet from my xfinity business cable modem/router.

 

clayton

 

Hi Clayton,

What type of user is this?  A domain user or a local user?  And does the user have administrative privileges?

 

Could you PM me the log file from C:\Program Files (x86)\Cisco Small Business\FindIT\FindITServer2020-06-xx-xx.log?

 

Thanks,

Dave.

< 15>2020-06-12 14:37:23 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> start.
< 11>2020-06-12 14:37:23 FindIT[5656]: [ERROR] pid: 5e0 <AuthenticateForUser> Authentication is empty.
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv6 address : fe80::2d03:49b3:9c0f:eedf
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.1.3
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.3.6
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.198.6
< 11>2020-06-12 14:37:24 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 11>2020-06-12 14:37:24 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 15>2020-06-12 14:37:38 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> start.
< 15>2020-06-12 14:37:38 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> Authenticate start.
< 11>2020-06-12 14:37:38 FindIT[5656]: [ERROR] pid: 5e0 : errno number=1326): Logon failure: unknown user name or bad password.
< 15>2020-06-12 14:37:43 FindIT[5656]: [DEBUG] pid: 1fac check non resolved devcies:
< 15>2020-06-12 14:37:43 FindIT[5656]: [DEBUG] pid: 1fac check bonjour error.
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv6 address : fe80::2d03:49b3:9c0f:eedf
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.1.3
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.3.6
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.198.6
< 11>2020-06-12 14:37:44 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 11>2020-06-12 14:37:44 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.

The log file below suggests that an incorrect user ID or password is being used:

 

< 11>2020-06-12 14:37:38 FindIT[5656]: [ERROR] pid: 5e0 : errno number=1326): Logon failure: unknown user name or bad password.

 

Are you sure you entered the username and password for the user that is logged on to the PC?

 

Cheers,

Dave.

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