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firepower 99.91% usage issue

we are getting the alert in cisco firepower. can you tell how to resolve.

2 Replies 2

argrullo
Cisco Employee
Cisco Employee
Hello Team,
Unfortunately the data on the GUI does not provide much information on what process is the one causing the high cpu issue. To see this information you will need to go to the CLI.
FMC > CLI > "top"
Sensor > CLISH > "system support utilization"

Marvin Rhoads
Hall of Fame
Hall of Fame

In addition to what @argrullo posted, since your problem device seems to be a 3D appliance you will need to login via ssh and then switch to expert mode cli (Linux shell) to run "top".

Cisco Fire Linux OS v6.2.2 (build 11)
Cisco FirePOWER 7125 v6.2.2.1 (build 73)

Last login: Mon Mar  5 14:01:01 UTC 2018 on cron

> expert
admin@Sourcefire3D:~$ top
top - 14:10:59 up 110 days,  5:04,  1 user,  load average: 0.87, 1.04, 1.03
Tasks: 155 total,   3 running, 152 sleeping,   0 stopped,   0 zombie
Cpu(s):  1.8%us,  4.0%sy,  0.0%ni, 94.2%id,  0.0%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:  15397552k total, 13777836k used,  1619716k free,   115684k buffers
Swap:  6012752k total,   479868k used,  5532884k free,  8350648k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                     
11266 root      20   0 3504m 257m 2920 S   14  1.7  18532:17 nfm_exceptiond              
 3815 root       0 -20     0    0    0 S   14  0.0  21652:23 nfemsg_c0e1/0               
 1097 sfsnort   20   0 3001m 707m  20m S    3  4.7 139:08.39 snort                       
 1098 sfsnort   20   0 2991m 682m  20m S    3  4.5 103:34.12 snort                       
 1096 sfsnort   20   0 3009m 774m  21m S    3  5.2 106:32.00 snort                       
 1100 sfsnort   20   0 3019m 727m  20m S    3  4.8  93:01.36 snort                       
 1099 sfsnort   20   0 2996m 698m  20m S    2  4.6  82:43.63 snort 
<remaining output omitted>
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