This is a known issue. This issue is fixed on software version 188.8.131.52. Upgrading your 3D System to latest software version will fix this issue.
Note: Once the 184.108.40.206 patch is installed, you may still receive the RUA Deserialize error if the Defense Center contains older unified files prior to the 220.127.116.11 patch. Contact Technical Support for assistance in removing the older unified files.
This article describes how to re-generate the licenses for
crashed/re-image FireSIGHT Management Center Virtual Appliance. If
Virtual FireSIGHT manager crashed and which has to be re-deploy using
Vmware OVF file. At this situation, license key will be cha...
This article describes the basic steps and best practices for creating
and configuring an RNA policy in 4.10. Before you can begin to generate
RNA events, or gather RNA data, you need to make sure you have done the
following: 1) The sensor must be managed...