after upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T ASA-SM is disabled

[fbmecardservices]

after upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T to the latest release the ASA-SM module is not recognized it is disabled. the FPD

is not recognized any more.  reverted back to previous ios with no luck

[Marvin Rhoads]

What IOS are you running on your Supervisor 2T? As long as it's 15.0(1)SY1 or later you should be OK. (Reference).

If it's not working with that I'd try reload of the ASA SM module (from IOS cli - e.g. "hw-module <module#> reset" and, failing that, "no power-enable module <module#>" followed by "power-enable module <module#>) while the new Supervisor is installed. Watch the log for relevant messages during that process.

[fbmecardservices]

Hi thanks for the reply.  did this already, is there some type of maintenance mode on the module  were I can go and do a reset there

[Marvin Rhoads]

It could be the device is booting into the maintenance partition for some reason.

Can you tell us what you see with "show boot device module <module#>"?

You might be best off just opening a TAC case and working in real time with the TAC engineer.