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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

after upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T ASA-SM is disabled

after upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T to the latest release the ASA-SM module is not recognized it is disabled. the FPD

is not recognized any more.  reverted back to previous ios with no luck

3 REPLIES
Hall of Fame Super Silver

What IOS are you running on

What IOS are you running on your Supervisor 2T? As long as it's 15.0(1)SY1 or later you should be OK. (Reference).

If it's not working with that I'd try reload of the ASA SM module (from IOS cli - e.g. "hw-module <module#> reset" and, failing that, "no power-enable module <module#>" followed by "power-enable module <module#>) while the new Supervisor is installed. Watch the log for relevant messages during that process.

Community Member

Hi thanks for the reply.  did

Hi thanks for the reply.  did this already, is there some type of maintenance mode on the module  were I can go and do a reset there

Hall of Fame Super Silver

It could be the device is

It could be the device is booting into the maintenance partition for some reason.

Can you tell us what you see with "show boot device module <module#>"?

You might be best off just opening a TAC case and working in real time with the TAC engineer.

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