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ASA 5500 ASDM Java Error

I am getting an erro when trying to open the ASDM to manage my 5520. I did upgrade my Java recently so I tried removing and reinstalling but I get the same error. Weird thing is that I am getting the same error from any computer I try, even with different versions of Java. Java Console error is below:

----------------------------------------------------

ASDM Application Logging Started at Thu Sep 11 11:51:46 CDT 2008

---------------------------------------------

Local Launcher Version = 1.5.30

Local Launcher Version Display = 1.5(30)

OK button clicked

Trying for ASDM Version file; url = https://10.x.xxx.x/admin/

Server Version = 6.1(3)

Server Launcher Version = 1.5.30, size = 319488 bytes

Launcher version checking is successful.

invoking SGZ Loader..

Cache location = C:/Users/xxxx/.asdm/cache

java.lang.NumberFormatException: For input string: "C"

at java.lang.NumberFormatException.forInputString(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at mo.bv(DashoA10*..:4084)

at mo.b0(DashoA10*..:416)

at mo.<init>(DashoA10*..:285)

at com.cisco.pdm.PDMApplet.start(DashoA10*..:159)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

Exception in Starting Main window

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NullPointerException

at com.cisco.pdm.PDMApplet.start(DashoA10*..:165)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

Thanks for your help...

6 REPLIES
Cisco Employee

Re: ASA 5500 ASDM Java Error

Hi,

I did some research and found this Micorosft uninstall utility.

Please go to the link below and try this-

http://support.microsoft.com/kb/290301

and download the 'uninstall utility '.Use Windows Install Cleanup utility which would enable you to clear the registry entries of the old version.Then manually delete the ADSM folder under C:\Program Files\Cisco Systems and then you should be able to install the new version by going

to https://x.x.x.x

X.x.x.x would be the ip address of ASA.

Do rate helpful posts. :)

Regards,

Sushil

Community Member

Re: ASA 5500 ASDM Java Error

I am not sure what using that tool would do, it is happening on ANY computer i try to connect from. I am able to connect to other ASA firewalls with no problem so the issue appears to be something the ASDM is reading from this particular ASA.

Cisco Employee

Re: ASA 5500 ASDM Java Error

Absolutely,

I was assuming these symptoms and you just confirmed it.

Basically,you will go for a fresh install which works everywhere ( for every asa ).

Try it on one comp.,if works ,try on others too.

Regards,

Sushil

Community Member

Re: ASA 5500 ASDM Java Error

I am getting the same error. I followed your suggestion, but reinstalling changed nothing.

----------------------------------------------------

ASDM Application Logging Started at Tue Oct 21 13:41:32 GMT-07:00 2008

---------------------------------------------

Local DM Launcher Version = 1.5.22

Local DM Launcher Version Display = 1.5(22)

OK button clicked

Cache location = C:/Documents and Settings/eric-administrator/.asdm/cache

Checking the DM Launcher Version; url = https://xyz/admin/

Server DM Version = 6.0(2)

Server DM Launcher Version = 1.5.22, size = 318464 bytes

DM Launcher version checking is successful.

invoking SGZ Loader..

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NumberFormatException: For input string: "1 year 2"

at java.lang.NumberFormatException.forInputString(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at java.lang.Integer.parseInt(Unknown Source)

at com.cisco.pdm.Check.h(DashoA10*..:1339)

at com.cisco.pdm.Check.c(DashoA10*..:842)

at com.cisco.pdm.Check.a(DashoA10*..:442)

at com.cisco.pdm.Check.(DashoA10*..:221)

at com.cisco.pdm.PDMApplet.start(DashoA10*..:124)

at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)

Cisco Employee

Re: ASA 5500 ASDM Java Error

Exception in thread "SGZ Loader: launchSgzApplet" java.lang.NumberFormatException: For input string: "1 year 2"

This tells me f/w uptime is 1 year 2.

there is a known issue with asdm when uptime is more then one year.The workaround for now is to reload the asa so that uptime gets back to zero.

Regards,

Sushil

Cisco Employee

Re: ASA 5500 ASDM Java Error

This is your problem CSCsr89144

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