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New Member

ASA 5510 - Can not ping Management Port

I have got a new ASA 5510 with no previous experience.

I am trying to access the ASDM by going to https://192.168.1.1/. However the problem is much basic I can not ping the management port of the Cisco ASA 5510 and my computer is not getting a IP address from the DHCP pool of the management port. I had connected my computer using a switch between the ASA 5510 and my computer and also directly using a cross cable but it did not work.

8 REPLIES
Cisco Employee

Re: ASA 5510 - Can not ping Management Port

Can you put the command "no management-only" under the managements interface.

I hope you also have the "dhcpd" commands on the ASA for the dhcp.

And also check if you have any "debug icmp trace" debugs when you try to ping the interface.

I hope it helps.

PK

New Member

Re: ASA 5510 - Can not ping Management Port

Can you please explain. I am not familiar with the CLI. I would appreciate if you could elaborate.

Cisco Employee

Re: ASA 5510 - Can not ping Management Port

Hello

Mike here, would you please connect a console cable and send us the configuration?

Cheers.

Mike

Mike
New Member

Re: ASA 5510 - Can not ping Management Port

I hope this file helps you analyze. Appreciate your help.

Cisco Employee

Re: ASA 5510 - Can not ping Management Port

Hello,

I could not see the complete file, it only shows the show version, would you please paste it all?

Cheers.

Mike

Mike
Cisco Employee

Re: ASA 5510 - Can not ping Management Port

Is the management port in an "UP" state?  Please provide the output of "show interface management0/0".

To access the ASA via ASDM, it needs to be allowed:

http server enable

http

management

Have you generated the crypto key?

crypto key generate rsa modulus 1024

New Member

Re: ASA 5510 - Can not ping Management Port

I connected the ASA 5510 using the console cable. In hyperterminal "show interface management0/1" gave an output

Error: Invalid Input Detected at '^' marker

Please excuse my lack of basic knowledge. I am not familiar with the CLI would appreciate your help.

Cisco Employee

Re: ASA 5510 - Can not ping Management Port

Do a sh run interface, management is not 0/1 is 0/0.

Mike

Mike
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