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ASA 5510 no response

winsonfu
Level 1
Level 1

One ASA 5510 is setting up in our site, today it's suddently not working, power LED is off, Status and Active LED is turned on amber in solid. On rear panel, Power indicator LED is on in green color. All the cooling fan is on. But all LAN ports and management port is off.

Tried to connect it via Management console, but it doesn't work and no any words display when the machine startup. Also, tried to press the RESET button on the rear panel, it's no response also.

How can I resolve it. Please anyone advise it. Thank You.

1 Reply 1

irisrios
Level 6
Level 6

Try to reset the device again and connect to a different power source. If this doesn't work get it replaced if it is within warranty and get a new one.

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