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ASA 5520/Cant Get ASDM To Launch

i have a new ASA 5520 with only factory default settings. I ran the  commands below on the CLI as instructed for a Cisco document but i cannot access it via https://192.168.1.1/admin like it says i should be able to.

Step 1 To identify the IP addresses from which the security appliance accepts HTTPS connections, enter the following command for each address or subnet:

hostname(config)# http source_IP_address mask source_interface

Step 2 To enable the HTTPS server, enter the following command:

hostname(config)# http server enable

Step 3 To specify the location of the ASDM image, enter the following command:

hostname(config)# asdm image disk0:/asdmfile

when i ran step 3 i got a printout of Device manager image set, but unable to find disk0: /asdmfile??

any help ?

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: ASA 5520/Cant Get ASDM To Launch

Hi Joseph,

You need to add:

http 192.168.1.0 255.255.255.0

So, if you are connected via inside, the command would be

http 192.168.1.0 255.255.255.0  inside

HTH

Ashu

14 REPLIES
Cisco Employee

Re: ASA 5520/Cant Get ASDM To Launch

Check "sh disk0:" to see if you have an ASDM image. And then point to it with the "asdm image " command. Make sure there are no typos.

If there is no image, you need to copy it to disk0: from a tftp server.

Make sure you use an image compatible with your ASA. 8.0 and 8.2 can work with ASDM 6.2.

I hope it helps.

PK

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

the file in disk0 is asdm-621.bin. i ran the command with this file destination still with no success??

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

Hi Joseph,

What do you see under "show run asdm" ?

Ashu

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

ciscoasa# show run asdm

asdm image disk0:/asdm-621.bin

no asdm history enable

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

Hi Jospeh,

That means the image is correctly set and is pointing to 621.bin. Now, when you try to access the asdm, do you see any error message?

Also, what is the java version you are running on your machine?

Ashu

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

when trying https://192.168.1.1/admin

it just comes back with The connection has timed out the sever at 192.168.1.1 is taking too long to respond. my current java version is

1.6.0_17

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

Hi Jospeh,

Are you able to ping 192.168.1.1? What is the ip address of your machine? Can you give me the output of "sh run http"?

Ashu

Cisco Employee

Re: ASA 5520/Cant Get ASDM To Launch

Also make sure you have a key "crypto key generate rsa mod 1024".or else https to the ASA will not work.

PK

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

yes i can ping it. my IP is 192.168.1.2. here is the printout

ciscoasa# show run http

http server enable

Cisco Employee

Re: ASA 5520/Cant Get ASDM To Launch

You also need


http
192.168.1.2 255.255.255.255

PK

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

Hi Joseph,

You need to add:

http 192.168.1.0 255.255.255.0

So, if you are connected via inside, the command would be

http 192.168.1.0 255.255.255.0  inside

HTH

Ashu

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

i ran command " http 192.168.1.0 255.255.255.0 management " still with no success. i can still ping the box just cannot access via web browser

Community Member

Re: ASA 5520/Cant Get ASDM To Launch

it works after running that command. thank you for your help.

Community Member

ASA 5520/Cant Get ASDM To Launch

Hello Sir,

I have new ASA 5520 from the box and i have configured already int g0/1 with ip 10.15.14.5 255.255.255.0 nameif inside kindly see details below the config

CiscoAsa# sh run http

http server enable

http 0.0.0.0 0.0.0.0 inside

http 10.15.14.0 255.255.255.0 inside

http 10.15.14.10 255.255.255.255 inside

CiscoAsa# sh run asdm

asdm image disk0:/asdm-621.bin

no asdm history enable

still i cant browse the ASDM page https://10.15.14.5/admin but i amable to ping the IP Address

having same issue i did all which was posted here....

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