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ASA 5520 email alert configuration

hi all

I am trying to setup email alert on our ASA 5520 so that i can receive emails to my exchange account below is the configuration

logging enable
logging timestamp
logging buffer-size 10000
logging monitor notifications
logging buffered warnings
logging asdm informational
logging mail alerts
logging from-address
logging recipient-address level errors
logging facility 23


The smtp server is in our internal network

first i am not able to ping as ping is blocked ....i did this confgi like two days before..but ca see alerts and error messages through asdm but no mail is  coming in .. so please help with some suggestions

Everyone's tags (1)
Cisco Employee

Re: ASA 5520 email alert configuration

You are logging alerts to your emails. There will not be many syslogs at that level.

Try using notifications or informational just as a test. Informational will generate to many logs keep in mind.

I hope it helps.


Re: ASA 5520 email alert configuration

i used warnings but still no mails..i tried to capture the smtp packets between the firewall inside interface

and the mail server..there was not two way communication...i gave an another ip address which is my laptop in which smtp was open..and again capture packets i see two way communication but still there is no mail to my account...can we use any publicly available smtp server was getting mail to our internal email...please help me with your suggestions

Cisco Employee

Re: ASA 5520 email alert configuration

As long as the smtp server will accept emails form the ASA's ip address then you can use it.

Also not the l"ogging recipient-address level errors" that you have. Check if bumping the level there makes a difference.


Re: ASA 5520 email alert configuration

hi we solved the problem by adding a static route in our exchange server

New Member

Re: ASA 5520 email alert configuration

Hi all,

Thanks a lot. I thought of doing this and found successful. Do any one have an idea of getting ASA alerts tru SMS.

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