12-20-2011 12:14 AM - edited 03-11-2019 03:04 PM
Hi.
I have two ASA 5540 working in Active/Standby mode. After I've upgraded them to 8.2.3 ver. I have the following issue: once a day presently active device arbitary reload.
I have no err in show version and in syslogs:
11:15:50 ASA : %ASA-6-302020: Built inbound ICMP connection for faddr 10.10.0.36/512 gaddr 10.0.0.16/0 laddr 10
11:15:58 ASA : %ASA-1-104001: (Primary) Switching to ACTIVE - HELLO not heard from mate.
The config of failover is the following:
failover
failover lan unit primary
failover lan interface FAILINT Management0/0
failover polltime unit 3 holdtime 9
failover polltime interface 4 holdtime 20
failover key *****
failover replication http
failover link FAILINT Management0/0
failover interface ip FAILINT 192.168.255.1 255.255.255.252 standby 192.168.255.2
Also, CPU utilization during this period is about 5-10%
Any thoughts?
12-20-2011 05:00 AM
guys, any ideas?
12-20-2011 10:03 AM
Hello Igor,
It is completely expected that if an ASA on a failover cluster does not receive a hello packet will become active, you will need to check the cable between them just to avoid a layer 1 issue. the extrange behavior is with the Active being reloaded.
So the Active gets reloaded once a day, can you provide the show crash of the device because seems to be crashing.
Regards,
Please rate helpful posts.
Julio
12-20-2011 11:39 PM
Hi, Julio.
Thanks for your reply.
Crash-log from primary device:
Cisco Adaptive Security Appliance Software Version 8.2(3)
Compiled on Fri 06-Aug-10 07:51 by builders
Hardware: ASA5540
Crashinfo collected on 18:44:50.667 EEST Sat Dec 17 2011
Message #148 :
core0: An internal error occurred. Specifically, a programming assertion was
violated. Copy the error message exactly as it appears, and get the
Message #149 : output of the show version command and the contents of the configuration
file. Then call your technical support representative.
Message #150 : assertion "(next_pinuse(p))" failed: file "malloc.c", line 2815
: End_Crash
Crash-log from secondary device:
Cisco Adaptive Security Appliance Software Version 8.2(3)
Compiled on Fri 06-Aug-10 07:51 by builders
Hardware: ASA5540
Crashinfo collected on 20:15:50.976 EEST Mon Dec 19 2011
Message #145 :
core0: An internal error occurred. Specifically, a programming assertion was
violated. Copy the error message exactly as it appears, and get the
Message #146 : output of the show version command and the contents of the configuration
file. Then call your technical support representative.
Message #147 : assertion "0" failed: file "malloc.c", line 3056
: End_Crash
12-21-2011 08:13 AM
Hello Igor,
That is not what we are looking for.
What I want you to do is to go to the device that has been reloading and get the following output:
-Show crash
Please rate helpful posts.
Julio
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