Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

ASA 5585x reload by self

Dear,

 

I have Cisco ASA 5585 x, its working normally from two years ago, but before two month something strange start happened, its reloaded suddenly, and after week again happened and continue but in different times.

 

what its the causes of make FW reload by himself ?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

A spontaneous firewall reload

A spontaneous firewall reload is most often related to a software bug in my experience. There is usually a crashinfo file generated which can be analyzed by the Cisco TAC.

You need to open a Service Request with the TAC to have them analyze the issue.

3 REPLIES
Hall of Fame Super Silver

A spontaneous firewall reload

A spontaneous firewall reload is most often related to a software bug in my experience. There is usually a crashinfo file generated which can be analyzed by the Cisco TAC.

You need to open a Service Request with the TAC to have them analyze the issue.

New Member

okay thank you

okay thank you

New Member

they upgrade the IOS and it

they upgrade the IOS and it work normally now

58
Views
0
Helpful
3
Replies