ASA error

[dhanikonda]

Dear All,

Iam getting a error on syslog is below

5

Jul 15 2012

22:42:40

711005

-Traceback: 08067125 08828D95 08828FBB 08BB17A2 08B836F5 089943A4 0899524C 08463DEA 08464382 084646A4 0846AB4D 08066113

It was showing software error.

my ASA IOS is going to crash.

Please advice how can i fix this problem.

Srinivas

[Karsten Iwen]

The first step in situations like this is to upgrade to a newer version and see if the error is still there.

[Julio Carvajal]

Hello,

Please open a TAC case so we can further analize this as this should not happen ( Software error).

Regards,

Julio

CSC is a free support community, please take your time to rate all of the engineer's answers.

[Ramraj Sivagnanam Sivajanam]

Hi Bro

In my opinion, this could also indicate hardware issue e.g. memory or flash corrupted. However, the best things now is to reseat the memory card and flash card, and upgrade to the latest software version.

Should this happen again, then it's best to replace the hardware. Opening a Cisco TAC case is another option to speed up the investigation process.