Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

ASA hangs at "booting system please wait"

Hello,

When I try to boot my ASA5550 it hangs at "booting system please wait". I have tried to reseting the ASA but this doesn't help. Can anyone give me an idea of what to try as I cannot get to the rommon.

Anthony

  • Firewalling
11 REPLIES
Cisco Employee

Re: ASA hangs at "booting system please wait"

Seems like the ASA may not have an image to boot into.

Try this procedure:

http://www.tech21century.com/using-the-rommon-to-load-a-new-image-on-cisco-asa-firewall/

Once done. Issue "copy tftp flash:" one more time and make sure the code is in the flash "dir flash:"

-KS

New Member

Re: ASA hangs at "booting system please wait"

Thanks Kusankar,

The problem it that I cannot get into rommon when I press the esc key. The ASA just dosn't responds.

Cisco Employee

Re: ASA hangs at "booting system please wait"

I would try another computer and console in and try the same and if you cannot issue a break using "esc" key then, the unit may be bad and you may have to file an RMA to get it replaced with you have valid smartnet.

-KS

New Member

ASA hangs at "booting system please wait"

Hallo Poonguzhali

We bought ASA5550 with similar issue.

Can you tell me what's RMA procedure and how long it takes?

New Member

Re: ASA hangs at "booting system please wait"

I get the same problem after upgrading three ASA 5540s from 1GB to 2GB of RAM in order to load 8.3 code.

None of the firewalls will boot.

New Member

ASA hangs at "booting system please wait"

I have the same problem, my cisco ASA does not start and remains planted on "booting system please wait"

even "rommon" mode is inaccessible. you have found a solution?

New Member

ASA hangs at "booting system please wait"

problem solved !!!!!


it can be a RAM problem, as was the case for me. the electric interruption has burned  RAM memory.I removed it and the firewall is running normally with the remaining RAM.

Nabil

New Member

ASA hangs at "booting system please wait"

ASA 5550 hangs at "booting system please wait"

the problem solved when remove the burned RAM, now I worked with 3 GB of RAM instead of 4 GB.

Ihsan Alhasany.

New Member

I had the same problem on two

I had the same problem on two ASA 5550's.  Would just boot loop trying to load code after "booting system please wait".  Replaced the memory and it booted fine.

11903
Views
20
Helpful
11
Replies