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ASA Version 8.2(5) - no internet access

Hello,

I can't seem to be able to get internet access with my current configuration. Any help would be greatly appreciated.

Below you ca see the running-config and the existing routes.

show running-config

: Saved

:

ASA Version 8.2(5)

!

hostname UKVPN

enable password 8Ry2YjIyt7RRXU24 encrypted

passwd 2KFQnbNIdI.2KYOU encrypted

names

!

interface Ethernet0/0

switchport access vlan 2

!

interface Ethernet0/1

!

interface Ethernet0/2

!

interface Ethernet0/3

!

interface Ethernet0/4

!

interface Ethernet0/5

!

interface Ethernet0/6

!

interface Ethernet0/7

!

interface Vlan1

nameif inside

security-level 100

ip address 192.168.1.1 255.255.255.0

!

interface Vlan2

nameif outside

security-level 0

ip address 193.xxx.xxx.122 255.255.255.252

!

ftp mode passive

same-security-traffic permit intra-interface

pager lines 24

logging asdm informational

mtu inside 1500

mtu outside 1500

icmp unreachable rate-limit 1 burst-size 1

no asdm history enable

arp timeout 14400

global (outside) 1 interface

nat (inside) 1 0.0.0.0 0.0.0.0

route outside 0.0.0.0 0.0.0.0 193.xxx.xxx.121 1

timeout xlate 3:00:00

timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00

timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00

timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute

timeout tcp-proxy-reassembly 0:01:00

timeout floating-conn 0:00:00

dynamic-access-policy-record DfltAccessPolicy

http server enable

http 192.168.1.0 255.255.255.0 inside

no snmp-server location

no snmp-server contact

snmp-server enable traps snmp authentication linkup linkdown coldstart

crypto ipsec security-association lifetime seconds 28800

crypto ipsec security-association lifetime kilobytes 4608000

telnet timeout 5

ssh timeout 5

console timeout 0

dhcpd auto_config outside

!

dhcpd address 192.168.1.5-192.168.1.254 inside

dhcpd auto_config outside interface inside

dhcpd enable inside

!

threat-detection basic-threat

threat-detection statistics access-list

no threat-detection statistics tcp-intercept

webvpn

!

class-map inspection_default

match default-inspection-traffic

!

!

policy-map type inspect dns preset_dns_map

parameters

  message-length maximum client auto

  message-length maximum 512

policy-map global_policy

class inspection_default

  inspect dns preset_dns_map

  inspect ftp

  inspect h323 h225

  inspect h323 ras

  inspect rsh

  inspect rtsp

  inspect esmtp

  inspect sqlnet

  inspect skinny

  inspect sunrpc

  inspect xdmcp

  inspect sip

  inspect netbios

  inspect tftp

  inspect ip-options

!

service-policy global_policy global

prompt hostname context

no call-home reporting anonymous

Cryptochecksum:0d8c9f4ffdcadbd6f39a772ba201d7ff

: end

show route

Codes: C - connected, S - static, I - IGRP, R - RIP, M - mobile, B - BGP

       D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area

       N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2

       E1 - OSPF external type 1, E2 - OSPF external type 2, E - EGP

       i - IS-IS, L1 - IS-IS level-1, L2 - IS-IS level-2, ia - IS-IS inter area

       * - candidate default, U - per-user static route, o - ODR

       P - periodic downloaded static route

Gateway of last resort is 193.xxx.xxx.121 to network 0.0.0.0

C    193.xxx.xxx.120 255.255.255.252 is directly connected, outside

C    192.168.1.0 255.255.255.0 is directly connected, inside

S*   0.0.0.0 0.0.0.0 [1/0] via 193.xxx.xxx.121, outside

Please help!

6 Replies 6

Collin Clark
VIP Alumni
VIP Alumni

Are you able to ping 193.xxx.xxx.121 from the ASA?

No, I can't ping the default gatway from ASA,

That would be the first thing to resolve. If you have ICMP turned off, see if the gateway is in your ARP table.

show arp

Hello, thank you for your reply.

ICMP is on and below you can see the updated config and show arp results

ASA Version 8.2(5)

!

hostname ciscoasa

enable password 8Ry2YjIyt7RRXU24 encrypted

passwd 2KFQnbNIdI.2KYOU encrypted

names

name 193.xxx.xxx.121 ISPGateway

!

interface Ethernet0/0

switchport access vlan 2

!

interface Ethernet0/1

!

interface Ethernet0/2

!

interface Ethernet0/3

!

interface Ethernet0/4

!

interface Ethernet0/5

!

interface Ethernet0/6

!

interface Ethernet0/7

!

interface Vlan1

nameif inside

security-level 100

ip address 192.168.1.1 255.255.255.0

!

interface Vlan2

nameif outside

security-level 0

ip address 193.xxx.xxx.122 255.255.255.252

!

ftp mode passive

access-list inside_access_in extended permit ip any interface outside

access-list outside_access_in extended permit ip interface inside interface outs

ide

pager lines 24

logging asdm informational

mtu inside 1500

mtu outside 1500

icmp unreachable rate-limit 1 burst-size 1

no asdm history enable

arp timeout 14400

nat-control

global (outside) 1 interface

nat (inside) 1 0.0.0.0 0.0.0.0

access-group inside_access_in in interface inside

access-group outside_access_in in interface outside

route outside 0.0.0.0 0.0.0.0 ISPGateway 1

route outside 192.xxx.xxx.120 255.255.255.252 ISPGateway 1

timeout xlate 3:00:00

timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00

timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00

timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute

timeout tcp-proxy-reassembly 0:01:00

timeout floating-conn 0:00:00

dynamic-access-policy-record DfltAccessPolicy

http server enable

http 192.168.1.0 255.255.255.0 inside

no snmp-server location

no snmp-server contact

snmp-server enable traps snmp authentication linkup linkdown coldstart

crypto ipsec security-association lifetime seconds 28800

crypto ipsec security-association lifetime kilobytes 4608000

telnet timeout 5

ssh timeout 5

console timeout 0

dhcpd address 192.168.1.5-192.168.1.254 inside

dhcpd dns 193.226.128.1 193.226.128.129 interface inside

dhcpd lease 86400 interface inside

dhcpd ping_timeout 60 interface inside

dhcpd enable inside

!

dhcpd dns 193.226.128.1 193.226.128.129 interface outside

!

threat-detection basic-threat

threat-detection statistics access-list

no threat-detection statistics tcp-intercept

webvpn

!

class-map inspection_default

match default-inspection-traffic

!

!

policy-map type inspect dns preset_dns_map

parameters

  message-length maximum client auto

  message-length maximum 512

policy-map global_policy

class inspection_default

  inspect dns preset_dns_map

  inspect ftp

  inspect h323 h225

  inspect h323 ras

  inspect rsh

  inspect rtsp

  inspect esmtp

  inspect sqlnet

  inspect skinny

  inspect sunrpc

  inspect xdmcp

  inspect sip

  inspect netbios

  inspect tftp

  inspect ip-options

  inspect icmp

  inspect icmp error

!

service-policy global_policy global

prompt hostname context

no call-home reporting anonymous

Cryptochecksum:03054d0cdf53a469fc15cea47e2131ee

: end

ciscoasa# show route

Codes: C - connected, S - static, I - IGRP, R - RIP, M - mobile, B - BGP

       D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area

       N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2

       E1 - OSPF external type 1, E2 - OSPF external type 2, E - EGP

       i - IS-IS, L1 - IS-IS level-1, L2 - IS-IS level-2, ia - IS-IS inter area

       * - candidate default, U - per-user static route, o - ODR

       P - periodic downloaded static route

Gateway of last resort is ISPGateway to network 0.0.0.0

C    193.xxx.xxx120 255.255.255.252 is directly connected, outside

C    192.168.1.0 255.255.255.0 is directly connected, inside

S*   0.0.0.0 0.0.0.0 [1/0] via ISPGateway, outside

ciscoasa# show arp

        inside 192.168.1.5 001e.ec22.dbb2 27

ciscoasa#

There is not an entry in the ARP table. Two things to try. From the ASA can you try and ping ISPGateway and then immediately show arp and see if there is an entry? If there is not, is there a way to check that the internet connection is working e.g. connect a PC to it?

I conected the ASA behind a router and configured it with dhcp outside -> works perfectly. Changed the configuration to fixed IP and connect it directly to ISP cable -> not working. The ISP says it's not storring mac addresses (which I actualy checked by configuring and connecting 2 different routers -> works fine). I even changed the firmware on the ASA (upgraded and downgraded it)... no connection.

Thank you anyway for your help, I'll update the thread incase I come up with a solution.

Best regards,

Ionut

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