Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
New Member

ASA5505 license issue

Hi there,

I got a strange issue here. Our company just bought 3 ASA5505 firewalls with Security Plus license for testing purpose.

At the beginning, everything is fine. However, yesterday I upgraded the IOS to the latest 8.44(1). Then the Anyconnect

Essentials license was disabled (previously it's 25). When I downgrade the IOS to the stock 8.43, the issue persists.

Below is the result of 'sh activation-key'

Serial Number:  JMX--------

Running Permanent Activation Key: 0xfd2be875 ------------------------------------------

Licensed features for this platform:

Maximum Physical Interfaces       : 8              perpetual

VLANs                             : 20             DMZ Unrestricted

Dual ISPs                         : Enabled        perpetual

VLAN Trunk Ports                  : 8              perpetual

Inside Hosts                      : Unlimited      perpetual

Failover                          : Active/Standby perpetual

VPN-DES                           : Enabled        perpetual

VPN-3DES-AES                      : Enabled        perpetual

AnyConnect Premium Peers          : 2              perpetual

AnyConnect Essentials             : Disabled       perpetual

Other VPN Peers                   : 25             perpetual

Total VPN Peers                   : 25             perpetual

Shared License                    : Disabled       perpetual

AnyConnect for Mobile             : Disabled       perpetual

AnyConnect for Cisco VPN Phone    : Disabled       perpetual

Advanced Endpoint Assessment      : Disabled       perpetual

UC Phone Proxy Sessions           : 2              perpetual

Total UC Proxy Sessions           : 2              perpetual

Botnet Traffic Filter             : Disabled       perpetual

Intercompany Media Engine         : Disabled       perpetual

This platform has an ASA 5505 Security Plus license.

The flash permanent activation key is the SAME as the running permanent key.

Below is another firewall with 25 Anyconnect Essentials license.

Serial Number:  JMX--------

Running Permanent Activation Key: 0x950cd44e -------------------------------------------------------  (I erased these info)

Licensed features for this platform:

Maximum Physical Interfaces       : 8              perpetual

VLANs                             : 20             DMZ Unrestricted

Dual ISPs                         : Enabled        perpetual

VLAN Trunk Ports                  : 8              perpetual

Inside Hosts                      : Unlimited      perpetual

Failover                          : Active/Standby perpetual

VPN-DES                           : Enabled        perpetual

VPN-3DES-AES                      : Enabled        perpetual

AnyConnect Premium Peers          : 2              perpetual

AnyConnect Essentials             : 25             perpetual

Other VPN Peers                   : 25             perpetual

Total VPN Peers                   : 25             perpetual

Shared License                    : Disabled       perpetual

AnyConnect for Mobile             : Disabled       perpetual

AnyConnect for Cisco VPN Phone    : Disabled       perpetual

Advanced Endpoint Assessment      : Disabled       perpetual

UC Phone Proxy Sessions           : 2              perpetual

Total UC Proxy Sessions           : 2              perpetual

Botnet Traffic Filter             : Disabled       perpetual

Intercompany Media Engine         : Disabled       perpetual

This platform has an ASA 5505 Security Plus license.

The flash permanent activation key is the SAME as the running permanent key.

Is there anyone who met this before? Please advise. Thanks!

Everyone's tags (3)
1 REPLY
VIP Purple

Re: ASA5505 license issue

A similar problem appeared on one of my ASAs. A mail to licensing@cisco.com was enough to receive an updated license-key.

Sent from Cisco Technical Support iPad App

390
Views
0
Helpful
1
Replies
CreatePlease to create content