03-02-2012 04:57 AM - edited 03-11-2019 03:37 PM
I am tyring to remotely diagnose a troublesome ASA5505
It is connecting via PPPOE and the original suscpicion was that the PPPOE was going down during heavy loads during the day, i.e 9am and lunchtime.
I suspected MTU and have verified the MTU outside is set to 1492
However further troubleshooting doing a remote ping to the PPPOE address indicates that this does not drop at all.
When remoteley connected to the ASA my session dies and any outbound internet fails, then in a few minutes it comes back.
all the time the PPPOE line stays up?
Anybody any ideas what could be causing this or any debugs I can check to try and find the problem.
One thought is that although the line does not go down it is being crippled with traffic and just getting so unresponsive it appears it has died.
Roger
UK
03-07-2012 12:34 AM
debug pppoe error
debug pppoe packet
debug pppoe event
along with logs at debug level at the time of issue + show tech would be needed
Regards,
Sachin
03-07-2012 01:23 AM
The problem was with the ADSL line it was tested and had faults in the line
Problem fixed now
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