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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
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ASA5510 Memory Upgrade 256MB to 1GB: Fail

Hello,

I tried last night to upgrade the memory in my old 5510. It's about 5 years old and has the single memory socket. I followed the instruction included in the kit:

Mfr. Part#:

ASA5510-MEM-1GB

I did wear an ESD wrist strap (genuine Cisco at that!) and ensured the memory was fully seated, the handles locked in.

Upon restarting the ASA, for over 15 minutes, it stayed in mode: Power LED steady, Status LED flashing, other LEDs off. No response to attempts to SSL via Putty.

I powered it off, verified the memory was indeed fully seated, and re-installed the original 256 MB module. It powered up normally in less than 5 minutes.

Is there anything else to try before returning the memory? Tonight, I can try the same new memoy module and see if it works.

Cheers,

jon

3 REPLIES
New Member

ASA5510 Memory Upgrade 256MB to 1GB: Fail

Re: TAC 619555271

After upgrade to 8.0(5), only 18% free memory remains.

New Member

ASA5510 Memory Upgrade 256MB to 1GB: Fail

Bump: Do I need to open a TAC on this?

New Member

ASA5510 Memory Upgrade 256MB to 1GB: Fail

Any update on this ? We have the same 5 year old FW and we are about to install the 1GB module.

what happened to your case? Was the memory or the FW that need to be replaced ?

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