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New Member

ASDM 6.2.1 problem - fw image version number null


I have just upgraded ASA5540 to code 8.2(1) and ASDM 6.2(1). But now, I can't start ASDM because of "Your firewall image has a version number null which is not supported by ASDM 6.2(1)" message. Any idea?

Thanx in advance


Cisco Employee

Re: ASDM 6.2.1 problem - fw image version number null

I just tried it (8.2.1 and 6.2.1)and it works fine for local authentication.

Pls. issue a sh ver and make sure you are running 8.2.1

If you had a boot system statement in your config(sh run boot) it may still load the old code even though you uploaded the latest code onto flash.

New Member

Re: ASDM 6.2.1 problem - fw image version number null

I use local auth too, I access through outside interface.


# sh ver

Cisco Adaptive Security Appliance Software Version 8.2(1)

Device Manager Version 6.2(1)

Compiled on Tue 05-May-09 22:45 by builders

System image file is "disk0:/asa821-k8.bin"

Config file at boot was "startup-config"

fw up 1 day 0 hours

failover cluster up 3 days 22 hours

Hardware: ASA5540, 1024 MB RAM, CPU Pentium 4 2000 MHz

Internal ATA Compact Flash, 256MB

BIOS Flash AT49LW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)

Boot microcode : CN1000-MC-BOOT-2.00

SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03

IPSec microcode : CNlite-MC-IPSECm-MAIN-2.04

0: Ext: GigabitEthernet0/0 : address is 0018.7317.b2a2, irq 9

1: Ext: GigabitEthernet0/1 : address is 0018.7317.b2a3, irq 9

2: Ext: GigabitEthernet0/2 : address is 0018.7317.b2a4, irq 9

3: Ext: GigabitEthernet0/3 : address is 0018.7317.b2a5, irq 9

4: Ext: Management0/0 : address is 0018.7317.b2a1, irq 11

5: Int: Internal-Data0/0 : address is 0000.0001.0002, irq 11

6: Int: Internal-Control0/0 : address is 0000.0001.0001, irq 5

Licensed features for this platform:

Maximum Physical Interfaces : Unlimited

Maximum VLANs : 200

Inside Hosts : Unlimited

Failover : Active/Active

VPN-DES : Enabled

VPN-3DES-AES : Enabled

Security Contexts : 2

GTP/GPRS : Disabled

SSL VPN Peers : 2

Total VPN Peers : 5000

Shared License : Disabled

AnyConnect for Mobile : Disabled

AnyConnect for Linksys phone : Disabled

AnyConnect Essentials : Disabled

Advanced Endpoint Assessment : Disabled

UC Phone Proxy Sessions : 2

Total UC Proxy Sessions : 2

Botnet Traffic Filter : Disabled

This platform has an ASA 5540 VPN Premium license.

Serial Number:

Running Activation Key:

Configuration register is 0x1

Configuration last modified by enable_15 at 17:13:58.859 METDST Tue Sep 8 2009

Thanx, R