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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

ASDM-713

hi

i´m using a macbook OS 10.8.4 for configuring ASA´s with ASDM since years.

now i upgraded one of my ASA´s to 9.1.2 with ASDM 7.1.3 and i can´t launch ASDM anymore.

I tryed chrome, firefox and safari.

i upgraded java to 7.4 ...nothing -> i still don´t know what problems that upgrade causes

did anyone at cisco test this piece of software?

how can i get that running again?

sometimes i have the feeling that upgrades (from cisco software) makes more trouble then it solves!

rainer

4 REPLIES
Bronze

Re: ASDM-713

Hi Rainer,

Please verify the client browsers requirements in the release notes of ASDM 7.1  :

http://www.cisco.com/en/US/docs/security/asdm/7_1/release/notes/rn71.html#wp261095

HTH

------------------
Mashal Shboul

------------------ Mashal Shboul
Community Member

ASDM-713

of course!

and my operating system, browser version and java version meets the requirments.

Bronze

ASDM-713

what do you see when you open ASDM ?

did you try to use both browser and launcher ?

please collect Java logs and "debug http 255" from the ASA.

------------------
Mashal Shboul

------------------ Mashal Shboul

Re: ASDM-713

Hi,

Could you post 'show run all ssl'?

Make sure you've got this command line:

ssl encryption rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1


Sent from Cisco Technical Support iPhone App

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