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New Member

ASDM Launcher starts in a small window

When I launch the ASDM, whether in JAVA or as an MSI installation, the window starts "too small".  I can't see anything but the minimize and close button.  (see the attached screenshot)

I am running Java v1.4.2_03.  I tried the most current release of Java and it had same results, so I uninstalled it and am back on 1.4.2_03.

...any ideas?

-Kevin

Everyone's tags (3)
5 REPLIES
New Member

ASDM Launcher starts in a small window

Did you ever find a solution to this problem?  I am experiencing the same thing and can't figure it out.  ASDM starts in a tiny windows that I can only minimize or close.

Red

ASDM Launcher starts in a small window

Hi Eric,

Kindfly provide the below information:

version of ASDM that you are running

version of ASA software

which OS are you using

Is it a 64-bit or 32-bit OS

This info would be helpful to resolve the issue.

Thanks,

Varun

Thanks, Varun Rao Security Team, Cisco TAC
New Member

ASDM Launcher starts in a small window

ASDM Launcher Version is 1.5(50)

ASDM Version is 6.3(5)

ASA version 8.3(2)

Windows 7

64-bit

Works fine on other Windows XP and Windows 7 - 32-bit computers I have.

Red

ASDM Launcher starts in a small window

Hi Eric,

It seems to be  ajava compatibility issue, try installing the 32-bit java version on your 64-bit machine, and then try he asdm. One more thing, on the 64-bit, open up a browser and type the url "https:// (you should be able to access the asdm.

Hope this helps

Thanks,

Varun

Thanks, Varun Rao Security Team, Cisco TAC
New Member

ASDM Launcher starts in a small window

The above answer is the right one

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