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ASDM Problem

Hi all,

We have ASA 5510 and tried to login to through ASDM, but we are receiving the following error's.

  • Enabled http server
  • Enabled http any for the requesting interface.

Following are the debug messages collected.  Thanks in advance

=========================================================================================================

<183>:Mar 12 07:29:23 IST: %ASA-session-7-609001: Built local-host inside:10.11.12.83
<182>:Mar 12 07:29:23 IST: %ASA-session-6-302013: Built inbound TCP connection 594094 for inside:10.11.12.83/4470 (10.11.12.83/4470) to NP Identity Ifc:FWALL/443 (FWALL/443)
<183>:Mar 12 07:29:23 IST: %ASA-session-7-710002: TCP access permitted from 10.11.12.83/4470 to inside:FWALL/https
<182>:Mar 12 07:29:23 IST: %ASA-ssl-6-725001: Starting SSL handshake with client inside:10.11.12.83/4470 for SSLv3 session.
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725010: Device supports the following 2 cipher(s).
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[1] : DES-CBC3-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[2] : AES256-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725008: SSL client inside:10.11.12.83/4470 proposes the following 15 cipher(s).
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[1] : RC4-MD5
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[2] : RC4-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[3] : AES128-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[4] : DHE-RSA-AES128-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[5] : DHE-DSS-AES128-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[6] : DES-CBC3-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[7] : EDH-RSA-DES-CBC3-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[8] : EDH-DSS-DES-CBC3-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[9] : DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[10] : EDH-RSA-DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[11] : EDH-DSS-DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[12] : EXP-RC4-MD5
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[13] : EXP-DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[14] : EXP-EDH-RSA-DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725011: Cipher[15] : EXP-EDH-DSS-DES-CBC-SHA
<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725012: Device chooses cipher : DES-CBC3-SHA for the SSL session with client inside:10.11.12.83/4470
<182>:Mar 12 07:29:24 IST: %ASA-ssl-6-725002: Device completed SSL handshake with client inside:10.11.12.83/4470
<182>:Mar 12 07:29:24 IST: %ASA-sys-6-605005: Login permitted from 10.11.12.83/4470 to inside:FWALL/https for user "admin"
<182>:Mar 12 07:29:24 IST: %ASA-ssl-6-725007: SSL session with client inside:10.11.12.83/4470 terminated.
<182>:Mar 12 07:29:25 IST: %ASA-session-6-302013: Built inbound TCP connection 594095 for inside:10.11.12.83/4472 (10.11.12.83/4472) to NP Identity Ifc:FWALL/443 (FWALL/443)
<182>:Mar 12 07:29:25 IST: %ASA-ssl-6-725001: Starting SSL handshake with client inside:10.11.12.83/4472 for SSLv3 session.
<182>:Mar 12 07:29:25 IST: %ASA-ssl-6-725003: SSL client inside:10.11.12.83/4472 request to resume previous session.
<182>:Mar 12 07:29:26 IST: %ASA-ssl-6-725002: Device completed SSL handshake with client inside:10.11.12.83/4472
<182>:Mar 12 07:29:26 IST: %ASA-sys-6-605005: Login permitted from 10.11.12.83/4472 to inside:FWALL/https for user "admin"
<182>:Mar 12 07:29:26 IST: %ASA-ssl-6-725007: SSL session with client inside:10.11.12.83/4472 terminated.
<182>:Mar 12 07:29:27 IST: %ASA-session-6-302014: Teardown TCP connection 594095 for inside:10.11.12.83/4472 to NP Identity Ifc:FWALL/443 duration 0:00:01 bytes 926 TCP FINs
<182>:Mar 12 07:29:27 IST: %ASA-session-6-302013: Built inbound TCP connection 594096 for inside:10.11.12.83/4473 (10.11.12.83/4473) to NP Identity Ifc:FWALL/443 (FWALL/443)
<182>:Mar 12 07:29:27 IST: %ASA-ssl-6-725001: Starting SSL handshake with client inside:10.11.12.83/4473 for SSLv3 session.
<182>:Mar 12 07:29:27 IST: %ASA-ssl-6-725003: SSL client inside:10.11.12.83/4473 request to resume previous session.
<182>:Mar 12 07:29:28 IST: %ASA-ssl-6-725002: Device completed SSL handshake with client inside:10.11.12.83/4473
<182>:Mar 12 07:29:28 IST: %ASA-sys-6-605005: Login permitted from 10.11.12.83/4473 to inside:FWALL/https for user "admin"
<182>:Mar 12 07:29:28 IST: %ASA-ssl-6-725007: SSL session with client inside:10.11.12.83/4473 terminated.
<182>:Mar 12 07:29:32 IST: %ASA-session-6-302014: Teardown TCP connection 594094 for inside:10.11.12.83/4470 to NP Identity Ifc:FWALL/443 duration 0:00:08 bytes 1614 TCP FINs

=========================================================================================================

5 REPLIES
Cisco Employee

Re: ASDM Problem

What happens exactly when you try to launch ASDM?

Do you have the ASDM image installed on the flash, and do you have a "asdm image ..." statement in the config?

New Member

Re: ASDM Problem

Hi Herbert,

Yes. Find the output of the flash.


Fwall# sh flash:
Initializing disk0: cache, please wait....Done.
-#- --length-- -----date/time------ path
  6 0          Aug 18 2009 08:58:22 crypto_archive
  7 6163744    Aug 18 2009 09:11:24 asdm-508.bin
10 8515584    Jan 20 2010 04:44:22 asa724-k8.bin

245374976 bytes available (14770176 bytes used)

When i try the ASDM i get the below error message

"Unable to launch device manager from XX.XX.XX.XX"

New Member

Re: ASDM Problem

ASDM 5.0(8) is a very old version, it is meant to be used with ASA versions 7.0(x).

The newest ASDM version compatible with ASA 7.2 is 5.2(4). I would try to update to that version. Or you could update the ASA to version 8.2(2) and use ASDM 6.2(5).

Cisco Employee

Re: ASDM Problem

ydcnetwork wrote:

Hi Herbert,

Yes. Find the output of the flash.


Fwall# sh flash:
Initializing disk0: cache, please wait....Done.
-#- --length-- -----date/time------ path
  6 0          Aug 18 2009 08:58:22 crypto_archive
  7 6163744    Aug 18 2009 09:11:24 asdm-508.bin
10 8515584    Jan 20 2010 04:44:22 asa724-k8.bin

245374976 bytes available (14770176 bytes used)

When i try the ASDM i get the below error message

"Unable to launch device manager from XX.XX.XX.XX"

As __Pluppo__ wrote, you'll need to get an ASDM version that is compatible with your ASA version.

You will also need to add a "asdm image disk0:/asdm-xxx.bin" statement in your config.

hth

Herbert

Cisco Employee

Re: ASDM Problem

When you issue sh ver you do see the following right?

Cisco Adaptive Security Appliance Software Version 8.2(1)

Device Manager Version 6.2(5)

Compiled on Tue 05-May-09 22:45 by builders

System image file is "disk0:/asa821-k8.bin"  ---------------------------> it should indicate the asdm file loaded.

Config file at boot was "startup-config"

.

.

.

VPN-3DES-AES                 : Enabled    ----------------> this should be enabled

<183>:Mar 12 07:29:23 IST: %ASA-ssl-7-725012: Device chooses cipher : DES-CBC3-SHA for the SSL session with client inside:10.11.12.83/4470

Make sure when you issue "sh run ssl" or "sh run all | i ssl" shows the following

ssl encryption aes256-sha1 aes128-sha1 3des-sha1 des-sha1

If not add the above line to the config.

-KS

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