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Community Member

asdm upgrade wizard hangs

This used to work fine, until recently, now it just hangs when I attempt to use it.  Doesn't matter which version ASDM, from 6.4 though 7.15.  I start it, put in my CCO credentials, then wait as it just sits there.

3 REPLIES
Cisco Employee

Hi,I think this might be

Hi,

I think this might be related to JAVA or ASDM incompatibility.

What version of JAVA are you running ? Have you tried to upgrade the ASDM to the latest version available on CCO and see if that works.

Thanks and Regards,

Vibhor Amrodia

Community Member

The problem started after

The problem started after upgrading ASDM, I just dont remember which version it stopped working on, or I would revert.  I manage and maintain several dozen various ASA, with different versions of ASDM installed, and I don't remember when it stopped working, I used it all the time.

Hi tahequivoice, Can you try

Hi tahequivoice,

 

Can you try open it via Fire-fox browser and you also need to enable java plun-in from your computer's control-panel as shown in the image.

 

Let me know, if this helps.

 

Thanks

Rizwan Rafeek

 

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