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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
New Member

ASDM won't install on vista

folks

i'm trying to install asdm on a vista machine (SP1) but i keep getting an error

the installer tells me there is no java run time environment installed but i have tried installing jre-6u7-windows-i586-p & jre-1_5_0_22-windows-i586-p but i still get the same error

i can run IPS manager express 7.22 but just can't get the ASDM-IDM to install

thanks to anyone taking the time to read this or to contribute

greatly appreciated

4 REPLIES
Cisco Employee

Re: ASDM won't install on vista

Hello,

Is this on a 32-bit or 64-bit version of Windows Vista?

-Mike

New Member

Re: ASDM won't install on vista

its 32 bit

Cisco Employee

Re: ASDM won't install on vista

Hi

Could you please tell what version of ASDM are you trying to install. And also what is the version of ASA that you are running.

Regards,

Rahul

New Member

Re: ASDM won't install on vista

i'm trying to install ASDM-IDM 1.5(41)

i'm running version 8.2.1 ASA & 6.2.1 ADSM on the appliance but i can't get the installer/launcher to complete in windows

i can https to the appliance and run the asdm from the browser ok but the actual installer won't run on my laptop and i need the demo mode for studying

thanks

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