Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Backup configuration missing from ASDM

Having a problem with an ASA5520 system in that Backup and Restore configuration option under the ASDM Tools menu is not displayed/available.  Any ideas as to why this is?  ASDM version supports it as far as I can see.  Further details:

- ASDM/ASA versions of ASA5505 and ASA5520 system are:

ASDM Version 7.1(3)

ASA Version 9.1(2)

Java 1.7.0_45

- User logging in with is a Priv 15 user.

- Only when system context is selected, under the Tools menu "System Reload" is available along with File Management, Downgrade Software etc. but no Backup Configuration or Restore Configuration.

- If same ASDM client is used with ASA5505 instead of ASA5520, the Backup Configuration and Restore Configuration options display just below "Downgrade Software" and backup and restore work.

- If try to access ASDM via a different system with different version of Java etc. same problem.

Everyone's tags (3)
1 REPLY
Hall of Fame Super Silver

Backup configuration missing from ASDM

Your mention of system context gave the clue.

Backup and restore from ASDM is only available when the firewall is running in single context mode. Reference.

603
Views
0
Helpful
1
Replies
CreatePlease to create content