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Block just specific url's when using 5512/CX/WSE

We just migrated from a 5510 and a barracuda web filter to a 5512 with the sofware CX web security essentials filtering.   We can get the filtering to work but it's blocking sharefile even when it's exempted.  We're able to login and upload but all downloads fail.   On the ASA can anyone give me an example of how to make a service policy that allows traffic to the sharefile hostnames or ip addresses,  or a suggestion of finding out what would cause the sharefile downloads to fail.

ASA version 9.1.1-

Thanks,

Ben

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