Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CTM ERROR: ASA hardware accelerator init failed

Hi Guys,  I have bought a refurbished firewall and upon reloading I see the following error from console.  Is something that I can rectify?


Loading disk0:/asa904-k8.bin... Booting...
Platform ASA5510

IO memory blocks requested from bigphys 32bit: 13264
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
Starting check/repair pass.
Starting verification pass.
/dev/hda1: 104 files, 12459/63613 clusters
dosfsck(/dev/hda1) returned 0
Processor memory 864026624, Reserved memory: 62914560

Total SSMs found: 0

Total NICs found: 7
mcwa i82557 Ethernet at irq 11  MAC: d0d0.fd1d.5d57
mcwa i82557 Ethernet at irq  5  MAC: 0000.0001.0001
i82547GI rev00 Gigabit Ethernet @ irq11 dev 1 index 05 MAC: 0000.0001.0002
i82546GB rev03 Ethernet @ irq09 dev 2 index 03 MAC: d0d0.fd1d.5d5b
i82546GB rev03 Ethernet @ irq09 dev 2 index 02 MAC: d0d0.fd1d.5d5a
i82546GB rev03 Ethernet @ irq09 dev 3 index 01 MAC: d0d0.fd1d.5d59
i82546GB rev03 Ethernet @ irq09 dev 3 index 00 MAC: d0d0.fd1d.5d58
Verify the activation-key, it might take a while...
Running Permanent Activation Key: 0x6122cb5d 0xc06c1a74 0xec92a120 0xbd44e8e8 0x8e372a8a 

Licensed features for this platform:
Maximum Physical Interfaces       : Unlimited      perpetual
Maximum VLANs                     : 100            perpetual
Inside Hosts                      : Unlimited      perpetual
Failover                          : Active/Active  perpetual
Encryption-DES                    : Enabled        perpetual
Encryption-3DES-AES               : Enabled        perpetual
Security Contexts                 : 2              perpetual
GTP/GPRS                          : Disabled       perpetual
AnyConnect Premium Peers          : 2              perpetual
AnyConnect Essentials             : Disabled       perpetual
Other VPN Peers                   : 250            perpetual
Total VPN Peers                   : 250            perpetual
Shared License                    : Disabled       perpetual
AnyConnect for Mobile             : Disabled       perpetual
AnyConnect for Cisco VPN Phone    : Disabled       perpetual
Advanced Endpoint Assessment      : Disabled       perpetual
UC Phone Proxy Sessions           : 2              perpetual
Total UC Proxy Sessions           : 2              perpetual
Botnet Traffic Filter             : Disabled       perpetual
Intercompany Media Engine         : Disabled       perpetual
Cluster                           : Disabled       perpetual

This platform has an ASA 5510 Security Plus license.

CTM ERROR: ASA hardware accelerator init failed, cause: boot_init completion timeout, ctm_nlite_boot_init:2284
CTM ERROR: ASA hardware accelerator init failed, cause: boot initialization
failure, ctm_nlite_download:3342
CRYPTO ERROR: Microcode download failure, boot instance 0

Cisco Adaptive Security Appliance Software Version 9.0(4) 




Thanks in advance

Everyone's tags (1)
Cisco Employee

Hello; Unfortunately this



Unfortunately this seems like a HW encryption issue, is not a software issue.


Mike Rojas

New Member

Hi Mike, Thanks for your

Hi Mike,


Thanks for your reply.  Considering it was at an early stage I had asked the supplier to replace it.





CreatePlease login to create content