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Default admin viewer does not have access rights to ASA SSM-10

Ken Wold
Level 1
Level 1

I am setting up an ASA 5520 with a ASA SSM-10 module.

I set up a user on the ASA SSM-10 with administrative privs. I then used that username and password to log into my SSM-10 from ASDM. I was able to connect with no problem. However, I am not able to change the config of the SSM-10 using ASDM. It is giving me a permissions error.

When I look at users, it appears I am logged in as "admin" with "viewer" permissions, even though I logged in with my administrator account when I first established the HTTPS connection.

Thoughts?

3 Replies 3

Maykol Rojas
Cisco Employee
Cisco Employee

Hello Ken,

I hope you are doing great. I just tried to create a username really quickly on the AIP SSM-10 and try to log in with the username I created Mike (Administrator) and everything went fine, I was able to see myself Mike logged in as Administrator.

I would like to know what version you are using on the AIP and the version that you are using on the ASA (Not very relevant)

I tried this with version 7.0.1 (E3)

Let me know.

Mike

Mike

Mike,

Thanks for the response. I was able to solve my issue by deleting all users (except for the default cisco user), then doing a password reset on the Cisco user. The next time I logged into the AIP, I was logged in as the correct user with the correct permissions.

Here are my software versions:

ASA 5520 8.3(1)

ASDM 6.3(1)

AIP-SSM-10 :

OS Version:             2.4.30-IDS-smp-bigphys

Platform:               ASA-SSM-10

Serial Number:          JAF1437CQKC

No license present

Sensor up-time is 2:08.

Using 656904192 out of 1032499200 bytes of available memory (63% usage)

application-data is using 39.9M out of 166.8M bytes of available disk space (25% usage)

boot is using 37.8M out of 68.6M bytes of available disk space (58% usage)

MainApp          N-NUBRA_2009_JUL_15_01_10_6_0_5_57    (Ipsbuild)   2009-07-15T01:15:08-0500   Running

AnalysisEngine   NE-NUBRA_E4_2010_MAR_24_22_44_6_0_6   (Ipsbuild)   2010-03-24T22:47:53-0500   Running

CLI              N-NUBRA_2009_JUL_15_01_10_6_0_5_57    (Ipsbuild)   2009-07-15T01:15:08-0500

Upgrade History:

  IPS-K9-6.0-6-E4   00:22:06 UTC Thu Mar 25 2010

Hello Ken,

Thanks for the heads up, I would like to try reimaging a sensor over here and try with your version but I think it would not be the same. Sad thing that I did not answer quickly enough to catch more info

I am glad that everything  is working.

Thank you for posting

Mike

Mike
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