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New Member

Error on ASA5540

We have two ASA5540 in failover configuration; one of them some time

crashes with the error:

An internal error occurred. Specifically, a programming assertion was

violated. Copy the error message exactly as it appears, and get the

Message #96 : output of the show version command and the contents of the configu

ration

file. Then call your technical support representative.

Message #97 : assertion "new_flow->conn->conn_set == NULL" failed: file "snp_mca

st.c", line 649

: End_Crash

Could it be a software bug or a configuration problem ?

Thank You

Alessandro Asson

2 REPLIES
Silver

Re: Error on ASA5540

This is a bug not a configuration problem. I advise you a open a case with Cisco and send them the show tech output to troubleshoot this problem.

Moreover, what version of IOS are your running. Try running the latest one 7.2.2 has lots of bugs fixed.

Hope this helps,

Appreciate your rating,

Regards,

New Member

Re: Error on ASA5540

Thanks for information.

We are already running 7.2(2), now

we will open a Case with Cisco.

Thank You

Best Regards,

Alessandro Asson

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