Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

FWSM restarts when pen-testing launched.

Dear All,

Last week both my FWSM restarted when we launched penetration testing carried towards the appliance.

Please find my pasted logs and crashinfo files attached.

I need to know the below queries.

1) How to make sure that, the FWSM restarted due to only reason being Pen-testing launch ( Provide me with the assurance from crashinfo files, with detail notes )

2) How to stop these attacks and protect my FWSM in the future.

Awaiting experts to clarify my points.

002012: Jul 16 18:02:27.295 UAE: %SNMP-5-MODULETRAP: Module 9 [Down] Trap

002013: Jul 16 18:02:27.167 UAE: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface GigabitEthernet9/5, changed state to down

002014: Jul 16 18:02:27.167 UAE: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface GigabitEthernet9/6, changed state to down

Jul 16 18:02:27.299 UAE: SP: The PC in slot 9 is shutting down. Please wait ...

002015: Jul 16 18:02:35.519 UAE: %SEC_LOGIN-5-QUIET_MODE_OFF: Quiet Mode is OFF, because block period timed out at 18:02:35 UAE Mon Jul 16 2012

Jul 16 18:02:42.301 UAE: SP: shutdown_pc_process:No response from module 9

002016: Jul 16 18:02:52.303 UAE: %C6KPWR-SP-4-DISABLED: power to module in slot 9 set off (Reset)

002012: Jul 16 18:02:27.295 UAE: %SNMP-5-MODULETRAP: Module 9 [Down] Trap

002013: Jul 16 18:02:27.167 UAE: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface GigabitEthernet9/5, changed state to down

002014: Jul 16 18:02:27.167 UAE: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface GigabitEthernet9/6, changed state to down

Jul 16 18:02:27.299 UAE: SP: The PC in slot 9 is shutting down. Please wait ...

002015: Jul 16 18:02:35.519 UAE: %SEC_LOGIN-5-QUIET_MODE_OFF: Quiet Mode is OFF, because block period timed out at 18:02:35 UAE Mon Jul 16 2012

Jul 16 18:02:42.301 UAE: SP: shutdown_pc_process:No response from module 9

002016: Jul 16 18:02:52.303 UAE: %C6KPWR-SP-4-DISABLED: power to module in slot 9 set off (Reset)

Regards / Vimal.

Everyone's tags (1)
5 REPLIES

Re: FWSM restarts when pen-testing launched.

Hi Bro

The crash file that you've provided is corrupted but no worries. I faced similar issues as well and after upgrading my FWSM to the latested version at that time v4.7.1, the FWSM didn't crash anymore when a Pen Test is being done. I believe this was due to a software bug.

Warm regards, Ramraj Sivagnanam Sivajanam Technical Specialist/Service Delivery Manager – Managed Service Department
New Member

FWSM restarts when pen-testing launched.

Hi Ramraj,

Thanks for your reply.

I need to provide a concrete info to my management, either presenting them with a software bug-id before going for an upgrade.

So it would be good if any experts come back with a clear bug information.

Many thanks.

Vimal.

Cisco Employee

FWSM restarts when pen-testing launched.

Please open a TAC case for situations like this.

FWSM restarts when pen-testing launched.

Hi,

your crash is caused by CSCtg68694. You need to upgrade, please note 3.1.7 is an extremely old version. Try to move to 4.1.x

cheers

Adam

New Member

FWSM restarts when pen-testing launched.

Thanks a lot Adam. Appreciate.

Any stable version do you recommend in the 4.1.x train.

Regards / Vimal.

892
Views
0
Helpful
5
Replies
CreatePlease login to create content